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How to Update Required Apps on iOS via Hexnode UEM?
TL;DR
iOS apps deployed through Hexnode app groups assigned to a Required apps policy are updated when an update is available in the App Store and the device checks in during the next device scan. For VPP apps associated with Apple Business Manager, update information is reflected in the Hexnode Apps tab after the app update is available.
Executive Summary
Hexnode manages app updates for iOS VPP/App Store apps deployed through app groups and Required apps policies by checking for available App Store updates during device scans. If an update is available, Hexnode UEM initiates the update installation on the managed device. For apps synced from Apple Business and apps sourced from App Store, the app update status can be verified from the Hexnode Apps tab, where the updated app details are reflected.
How app updates work for Required app policies on iOS
When an iOS app (App Store/VPP) is added to an app group and that app group is assigned to a Required app policy, Hexnode UEM treats the app as mandatory for the targeted devices.
Updates are handled as follows:
- The app update must first be available in the App Store.
- The updated app information is reflected in the Hexnode app repository.
- During the next device scan, the device checks whether an update is available.
- If an update is available, Hexnode installs the update on the device.
How to verify app updates in Hexnode UEM?
To get the updated app information reflected in Hexnode UEM under the Apps tab:
- Open the Hexnode UEM portal.
- Go to the Apps tab.
- Locate the app.
- Verify whether the updated app details are reflected for the app.
Important notes
- App updates are not installed immediately at the exact moment the update appears in the App Store. The device checks for updates during the next device scan.
- The app must be deployed through a Required app policy from Hexnode UEM to enforce installation and updates as mandatory.
- For VPP apps, ensure the app is available through Apple Business and reflected in Hexnode UEM under the Apps tab.
Related Topics
- Required apps policy for iOS
- iOS App Distribution via Hexnode UEM
- Update Store Apps and Enterprise Apps on iOS via Hexnode UEM
Frequently Asked Questions
How often are iOS apps updated when deployed through app groups?
Apps deployed through app groups assigned to Required app policies are updated when an App Store update is available and the device checks in during the next device scan.
Where can VPP app updates be verified?
VPP app updates can be verified from the Hexnode Apps tab after the updated app details are reflected in Hexnode.
Do app groups change how app updates are installed?
App groups determine which apps are associated with the policy. If the app group is assigned to a Required app policy, Hexnode enforces the app installation and updates on targeted devices.
