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Group Management Functions

Organizations count on Mobile Device Management (MDM) solutions to administer a large number of devices. Enterprises find it easier to manage the devices using an MDM as it provides immense functionalities to enhance the mobile workforce. These features provide management controls to the administrators that can be executed to ensure productivity, compliance, reliability and functionality of the enrolled devices. Hexnode UEM provides various remote actions and other management functions that can be associated with one or more devices, or with a set of devices belonging to a device/user group. Executing a management function to a group associates it with all the members belonging to that group in one go.

Management functions of Device Groups and User Groups

Remote Actions
Actions Device Groups User Groups
Sync Dynamic Groups
New Enrollment
Scan Device
Lock Device
Clear Password
Wipe Device
Change Ownership
Enable Lost mode
Disable Lost mode
Rename Device
Edit Device Attributes
Remote Ring
Clear Activation Lock
Disenroll Device
Install Application
Uninstall Application
Remote App Launch
Enable Kiosk Mode
Disable Kiosk Mode
Create User Account
Import contacts to device
Change Ringtone
Enable Personal Hotspot
Disable Personal Hotspot
Broadcast Message
Power off Device
Restart Device
Update OS
Execute Custom Script
Associate Policy
Delete Group

Major Group Management Functions

Listed below are some of the important Group Management Functions offered by Hexnode UEM.

Clear Passcode

Note
  • With Hexnode, you can clear passcode/password on any iOS and Android devices regardless of whether the password is user-generated or associated with the devices via the password policy.
  • To clear password on Android 7+ devices, they must be enrolled in the Android Enterprise program.



When a user has forgotten the password to unlock a corporate-owned device, the administrator can use this feature to clear the password directly from the Hexnode MDM console.

  1. Log into your Hexnode MDM portal.
  2. Head on to Manage tab > select Device Groups/ User Groups.
  3. Choose the required device/ user group(s).
  4. Click Manage.
  5. Click on Clear Password.


Lock Device

This action can be applied to a group of devices when you want to remotely lock the devices associated with that group.

  1. Log into your Hexnode MDM portal.
  2. Head on to Manage tab > select Device Groups/ User Groups.
  3. Choose the required device/ user group(s).
  4. Click Manage > Lock Device.
  5. Provide a Message, Phone Number, and System lock PIN to display on the lock screen of devices (each of them is optional).
  6. Click Continue.
Note
  • To display a custom message on the lock screen, you need to set up a passcode on the device.



Wipe Device

On applying the Wipe Device action to a group, the complete data of the devices associated with that group gets deleted immediately. You can trigger this action to protect devices from data breaches that can arise due to device loss or theft.

  1. Log into your Hexnode MDM portal.
  2. Head on to Manage tab > select Device Groups/ User Groups.
  3. Choose the required device/ user group(s).
  4. Click Manage > Wipe Device.
  5. Note


    Find my Mac PIN is required to wipe a macOS device.

    If you are not trying to wipe a Mac, click on Continue to skip this step.

  6. Click Yes in the confirmation dialog box.
  7. Enter the password of your Hexnode MDM portal > click OK to initiate device wipe.


Disenroll Device

When you apply Disenroll Device action to a group, all the data associated with the devices of that group gets removed from your Hexnode MDM server.

  1. Log into your Hexnode MDM portal.
  2. Head on to Manage tab > select Device Groups/ User Groups.
  3. Choose the required device/ user group(s).
  4. Click Manage.
  5. Click on Disenroll Device.


Execute Custom Script

This remote action enables you to execute custom scripts on macOS and Windows devices. Applying the action to a group runs the script across all the devices belonging to that group.

  1. Log into your Hexnode MDM portal.
  2. Navigate to the Manage tab.
  3. Select Device Groups/ User Groups.
  4. Click Actions > Execute Custom Script.
  5. Specify the parameters to execute the script on the device.
  6. Click Execute.

Create User Account

Creating a user account helps set up one or more user accounts remotely on macOS devices. When you execute the action on a device group, the user account with the specified configurations is created on all the devices belonging to the group.

  1. Login to your Hexnode portal.
  2. Navigate to the Manage tab.
  3. Select Device Groups/ User Groups.
  4. Navigate to Actions > Create User Account.
  5. You can configure the required account set-up options.

Change Ownership

The ownership tag lets you identify whether the device belongs to the organization or an individual. You can change the ownership of a group of devices by executing ‘Change Ownership’ action on specific group(s).

  1. Login to your Hexnode portal.
  2. Navigate to the Manage tab.
  3. Select Device Groups/ User Groups.
  4. Navigate to Actions > Change Ownership.
  5. Click Continue.

Edit Device Attributes

You can edit the device attributes of devices belonging to a group by applying this action to the group.

  1. Login to your Hexnode portal.
  2. Navigate to the Manage tab.
  3. Select Device Groups/ User Groups.
  4. Navigate to Actions > Edit Device Attributes.
  5. Modify the necessary attributes.
  6. Click Save.

Associate Policy

By associating policies with any group(s), you can enforce various configurations and restrictions to the device(s) associated with that group(s).

  1. Log into your Hexnode MDM portal.
  2. Head on to Manage tab > select Device Groups/ User Groups.
  3. Choose the required device/ user group(s).
  4. Click Manage > Associate Policy.
  5. Select the policy that needs to be associated.
  6. Click on Associate.