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Group Management Functions

Hexnode MDM provides over a dozen remote actions that you can associate to one or more device groups or user groups in one go. Any action applied to a group affects all members associated with that group.

Management functions of Device Groups and User Groups

Remote Actions

Actions Device Groups User Groups
Sync Dynamic Groups
New Enrollment
Scan Device
Lock Device
Clear Password
Wipe Device
Enable lost mode
Disable lost mode
Rename Device
Remote Ring
Clear Activation Lock
Disenroll Device
Install Application
Uninstall Application
Enable Kiosk Mode
Disable Kiosk Mode
Import contacts to device
Enable Personal Hotspot
Disable Personal Hotspot
Broadcast Message
Power off Device
Restart Device
Update OS
Associate Policy
Delete Group

Major Group Management Functions

Listed below are some of the important Group Management Functions offered by Hexnode MDM.

Clear Passcode

Note


With Hexnode, you can clear passcode/password on any iOS devices and Android devices running below Android 7.0 regardless of whether they are user-generated passwords or associated with the devices via MDM policy.



When a user has forgotten the password to unlock a corporate-owned device, the administrator can use this feature to clear the password directly from the Hexnode MDM console.

  1. Log into your Hexnode MDM portal
  2. Head on to Manage tab > select Device Groups/ User Groups
  3. Choose the required device/ user group(s)
  4. Click Manage
  5. Click on Clear Password.


Lock Device

This action can be applied to a group of devices when you want to remotely lock the devices associated with that group.

  1. Log into your Hexnode MDM portal
  2. Head on to Manage tab > select Device Groups/ User Groups
  3. Choose the required device/ user group(s)
  4. Click Manage > Lock Device
  5. Provide a Message, Phone Number, and System lock PIN to display on the lock screen of devices (each of them is optional).
  6. Click Continue.
Note

  • To display a custom message on the lock screen, you need to set up a passcode on the device.



Wipe Device

On applying the Wipe Device action to a group, the complete data of the devices associated with that group gets deleted immediately. You can trigger this action to protect devices from data breaches that can arise due to device loss or theft.

  1. Log into your Hexnode MDM portal
  2. Head on to Manage tab > select Device Groups/ User Groups
  3. Choose the required device/ user group(s)
  4. Click Manage > Wipe Device
  5. Note


    Find my Mac PIN is required to wipe a macOS device.

    If you are not trying to wipe a Mac, click on Continue to skip this step.

  6. Click Yes in the confirmation dialog box.
  7. Enter the password of your Hexnode MDM portal > click OK to initiate device wipe.


Disenroll Device

When you apply Disenroll Device action to a group, all the data associated with the devices of that group gets removed from your Hexnode MDM server.

  1. Log into your Hexnode MDM portal
  2. Head on to Manage tab > select Device Groups/ User Groups
  3. Choose the required device/ user group(s)
  4. Click Manage
  5. Click on Disenroll Device.


Associate Policy

By associating policies with any group(s), you can enforce various configurations and restrictions to the device(s) associated with that group(s).

  1. Log into your Hexnode MDM portal
  2. Head on to Manage tab > select Device Groups/ User Groups
  3. Choose the required device/ user group(s)
  4. Click Manage > Associate Policy
  5. Select the policy that needs to be associated.
  6. Click on Associate

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