Group management functions

When a user has forgotten the password to unlock a corporate-owned device, the administrator can use this feature to clear the password directly from the Hexnode UEM console.

1. Log into your Hexnode UEM portal.
2. Head on to the Manage tab. Select Device Groups/ User Groups.
3. Choose the required device/ user group(s).
4. Click Actions.
5. Click on Clear Password.

This action can be applied to a group of devices when you want to remotely lock the devices associated with that group.

1. Log into your Hexnode UEM portal.
2. Head on to the Manage tab. Select Device Groups/ User Groups.
3. Choose the required device/ user group(s).
4. Click Actions > Lock Device.
5. Provide a Message, Phone Number, and System lock PIN to display on the lock screen of devices (each of them is optional).
6. Click Continue.

On applying the Wipe Device action to a group, the complete data of the devices associated with that group gets deleted immediately. You can trigger this action to protect devices from data breaches that can arise due to device loss or theft.

1. Log into your Hexnode UEM portal.
2. Head on to the Manage tab. Select Device Groups/ User Groups.
3. Choose the required device/ user group(s).
4. Click Actions > Wipe Device.
Note


Find my Mac PIN is required to wipe a macOS device.

5. Enter the number of devices that will be wiped and click Wipe.
6. Enter the password of your Hexnode UEM portal. Click OK to initiate device wipe.

When you apply Disenroll Device action to a group, all the data associated with the devices of that group gets removed from your Hexnode UEM server.

1. Log into your Hexnode UEM portal.
2. Head on to the Manage tab. Select Device Groups/ User Groups.
3. Choose the required device/ user group(s).
4. Click Actions.
5. Click on Disenroll Device.

This remote action enables you to execute custom scripts on macOS and Windows devices. Applying the action to a group runs the script across all the devices belonging to that group.

1. Log into your Hexnode UEM portal.
2. Navigate to the Manage tab.
3. Select Device Groups/ User Groups.
4. Click Actions > Execute Custom Script.
5. Specify the parameters to execute the script on the device.
6. Click Execute.

Creating a user account helps set up one or more user accounts remotely on macOS devices. When you execute the action on a device group, the user account with the specified configurations is created on all the devices belonging to the group.

1. Login to your Hexnode portal.
2. Navigate to the Manage tab.
3. Select Device Groups/ User Groups.
4. Navigate to Actions > Create User Account.
5. You can configure the required account set-up options.

The ownership tag lets you identify whether the device belongs to the organization or an individual. You can change the ownership of a group of devices by executing ‘Change Ownership’ action on specific group(s).

1. Login to your Hexnode portal.
2. Navigate to the Manage tab.
3. Select Device Groups/ User Groups.
4. Navigate to Actions > Change Ownership.
5. Click Continue.

You can edit the device attributes of devices belonging to a group by applying this action to the group.

1. Login to your Hexnode portal.
2. Navigate to the Manage tab.
3. Select Device Groups/ User Groups.
4. Navigate to Actions > Edit Device Attributes.
5. Modify the necessary attributes.
6. Click Save.

By associating policies with any group(s), you can enforce various configurations and restrictions to the device(s) associated with that group(s).

1. Log into your Hexnode UEM portal.
2. Head on to the Manage tab. Select Device Groups/ User Groups.
3. Choose the required device/ user group(s).
4. Click Actions > Associate Policy.
5. Select the policy that needs to be associated.
6. Click on Associate.