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How to configure App Notification settings on iOS devices

Hexnode enables the admin to selectively enable notification settings for specific applications. This allows the admin to customize the notifications for every application running on the managed devices. In this way, the admin can set control on how frequently the notifications appear on the device.

Notes:

  • App notification settings can be configured only on Supervised iOS devices running iOS 9.3 and above.
  • Supported on Enterprise and above subscription plans.

Configure app notification settings via policy

To configure the settings via policy,

  1. Login to your Hexnode MDM portal.
  2. Navigate to Policies > New Policy. Assign a suitable name and description (optional) for the policy. You can also choose to continue with an existing policy.
  3. Go to iOS > App Management > App Notifications. Click Configure.
  4. Click on +Add Notification Settings.
Settings Description
Select Application Choose the application whose notification is to be enabled.
Enable Notification Check this option to enable the notification for the selected application.
Show in Notification center
(Works only when notification is enabled)
Check this option to allow the notifications to be shown in the notification center.
Show Notification in Lock screen
(Works only when notification is enabled)
Enable this option to allow the notifications to be displayed on the lock screen.
Alert Type
(Works only when notification is enabled)
Choose the alert type as None, Banner or Modal Alert.
  • None – No alert type selected.
  • Banner – Allow the notification to be displayed on the status bar.
  • Modal Alert – Allow the notification to be displayed on the lock screen.
Badges Enabled
(Works only when notification is enabled)
Check this option to allow the badges to be enabled for the selected application.
Sounds Enabled
(Works only when notification is enabled)
Check this option to allow sounds for notification.
Show notifications in CarPlay
(Works only when notification is enabled)
(Supported on iOS 12+ devices)
Check this option to allow notifications to be shown on CarPlay display.
Notification Grouping Preferences
(Supported on iOS 12+ devices)
Choose the type of notification grouping to be enabled for this app. Available options are Automatic, Group by app and Off.
  • Automatic: Select this option to allow notifications to be displayed into app specified groups. Allowed by default.
  • Group by app: Select this option to allow notifications to be displayed into one group.
  • Off: Select this option to disable group notifications.
Critical Alerts
(Supported on iOS 12+ devices)
Checking this option allows the app notifications to be displayed even though Do not disturb and ringer settings are enabled on the device.

Associate policy to devices/groups

If the policy has not been saved,

  1. Navigate to Policy Targets > Devices > +Add Devices.
  2. Choose the target devices and click OK. Click Save.
  3. You can also associate the policy to device groups, users, user groups or domains from the left pane of the Policy Targets tab.

If the policy has been saved,

  1. Go to Policies tab and choose the desired policy.
  2. Click on Manage drop-down and select Associate Targets.
  3. Choose the target entities and click Associate.

Once the policies have been applied, the device will show notifications for the selected app based on the configurations applied.