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How to configure App Notification settings on iOS devices

Notifications are great for informing users with up-to-date content from their apps. The users can figure out if their apps are running in the background or are inactive. A notification may display messages, play sounds, or can add badges to the app icon.

Hexnode MDM makes it easier to manage notifications settings for each app on your iOS devices from a single console. The admins can control when and how individual apps receive notifications. Hexnode offers a bunch of settings that the admin can configure for app notifications on a supervised iOS device.

Notes:

  • App notification settings can be configured only on supervised iOS devices running iOS 9.3 and above.
  • This feature is available on Enterprise and above subscription plans.

Configure app notification settings via policy

To configure the settings via policy,

  1. Login to your Hexnode MDM portal.
  2. Navigate to Policies > New Policy. Assign a suitable name and description (optional) for the policy. You can also choose to continue with an existing policy.
  3. Go to iOS > App Management > App Notifications. Click Configure.
  4. Click on +Add Notification Settings.
Settings Description
Select Application Choose the application whose notification is to be configured.
Enable Notification Check this option to enable the application to send notifications to the devices.

The below configurations are available only if Enable Notification is checked:

Settings Description
Show in Notification center Check this option to allow the app to show notifications in the Notification Center.
Show Notification in Lock screen Enable this option to allow the app to display notifications on the lock screen.
Alert Type Choose how to display notifications when the devices are unlocked. The available options are None, Banner (default), or Modal Alert.
  • None – Shows no notifications.
  • Banner – Displays a temporary notification at the top of the screen while the device is in use and then disappears.
  • Modal Alert – Displays a persistent notification at the top of the screen and users must manually dismiss it before continuing to use the device.
Badges Enabled Check this option to add a badge to the app icon. The badge indicates the number of unread notifications or messages.
Sounds Enabled Check this option to play sounds for the app’s notifications.
Show notifications in CarPlay

(iOS 12+)

CarPlay is an interface to connect iOS devices to the car’s infotainment display. It allows you to make calls, send/receive messages, and so on. Check this option to allow app notifications to be shown on the CarPlay display.
Notification Grouping Preferences

(iOS 12+)

Choose the type of notification grouping to be enabled for this app. The available options are Automatic (default), Group by app, and Off.
  • Automatic: Select this option to show notifications from the app in groups based on app alerts.
  • Group by app: Select this option to group all notifications from the app into single expandable alerts.
  • Off: Select this option to disable group notifications. The notifications will show in the order they’re received.
Critical Alerts

(iOS 12+)

Check this option to allow the app notifications to be displayed even though ‘Do not disturb’ and ‘ringer’ settings are enabled on the device.

Associate policy with devices/groups

If the policy has not been saved,

  1. Navigate to Policy Targets > Devices > +Add Devices.
  2. Choose the target devices and click OK. Click Save.
  3. You can also associate the policy with Device Groups, Users, User Groups, or Domains from the left pane of the Policy Targets tab.

If the policy has been saved,

  1. Go to the Policies tab and choose the desired policy.
  2. Click on Manage drop-down and select Associate Targets.
  3. Choose the target entities and click Associate.

Once the policies have been applied, the device will show notifications for the selected app based on the configurations applied.