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How to enroll a device in Android in the Enterprise (Android for Work) as ‘Profile Owner’ using Hexnode MDM

In a profile owner set up, separate apps will be created, one for storing personal data and the other for the corporate data. Learn below how to set the device in device owner or profile owner mode. You’ll need to reset the device to the factory settings to set up device owner, while no device resets are required for a profile owner set up.

First, enroll your organization in Android in the Enterprise program and then go through the steps mentioned below to enroll your device as a profile owner.

Make Hexnode for Work App a Profile Owner

Google suggests personal devices to make the MDM agent a profile owner, where they obtain access to both personal and work apps, work apps being marked with a work badge. The steps to make Hexnode for Work app a profile owner is similar to enrolling devices to Hexnode MDM with the Hexnode MDM agent app.

Supported Versions:

  • Samsung Knox (SAFE) devices: 6.0 and above
  • General Android Devices: 5.0 and above

To make the app a profile owner and enroll the devices to Hexnode MDM,

  1. Download and install Hexnode for Work app from the Play Store.
  2. Open the app, enter the portal name or scan QR code and enroll your devices. Tap Next.
  3. Tap Continue. This will take you to the work profile set up screen.
  4. Stick with the on-screen instructions to begin setting up work profile. Hexnode for Work app may minimize during the process. This is normal. The app will relaunch in seconds.
  5. Device enrollment is initialized once the app is relaunched.
  6. The device will be enrolled, but the work profile creation might require more time to complete. So, you might be greeted with the message “Work profile creation failed”. Wait for some time to get it finished. While you wait, you can minimize Hexnode for Work app and continue any work which you have left off in the middle.
  7. When the work profile creation is completed, an additional Hexnode for Work app (one with a work badge on the icon) will be created.
  8. Open Hexnode for Work app without the badge.
  9. The app will prompt its uninstallation. Tap Uninstall to uninstall the app. You can use the app with the badge hereafter.
  10. Device administrator permission is granted to the Hexnode for Work app automatically.

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