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UEM deployment guide for Cipherlab endpoints

Cipherlab

CipherLab is a product and service company specialized in designing, manufacturing, and marketing AIDC (Automatic Identification and Data Capture) solutions for industries across verticals. Headquartered in Taipei, Taiwan, it now has subsidiaries in the US and runs its operations all across the globe. They proved their expertise in delivering to the specific needs of the industries by converging operations like scanning, mobile computing into their products. This has helped them become a unique service that offers economical solutions to all businesses that adopted CipherLab. Industries, irrespective of their size and operations, choose CipherLab for its versatility and quality. Currently, CipherLab is integrated into government networks, logistical installations, retail, distribution, healthcare networks and more. Some of their products include mobile computers, barcode scanners, RFID readers, app development software and more.

Hexnode UEM

Hexnode, a Unified Endpoint Management software for Mistogo Inc, is a one-stop solution for all your business device management needs. It helps IT create a worry-free ready-to-work environment where they can manage all the corporate deployed devices from a single pane of glass on the web. Hexnode delivers the features that help you cater to even the most complex business use cases without compromising security, time, or human resources. Devices running different OS’s can be remotely deployed, managed and monitored through the remote administration server in the cloud. Hexnode also offers app, content, telecom expense, and kiosk management in addition to device and desktop administration. BYOD, COPE, COBO or CYOD, Hexnode assists you in adapting to all the new and improved business practices through its intelligent policies and powerful integrations.

Integration

Integration is a key factor in governing the growth and convenience of all business service platforms. No solution can truly grow without integrating with relevant and powerful platforms. The integrations with OEM vendors enable Hexnode to leverage the device management APIs custom to the OEMs. This enables the UEM to support the features that are otherwise available only through the OEM.

Hexnode integrates with CipherLab to provide robust app configurations custom to the CipherLab endpoints. The OEMConfig integration enables Hexnode to remotely control the capabilities as well as the functioning of the devices with the help of the agent app. For this to function, the OEM’s agent app has to be installed, and the device setup and configurations can be pushed to the device through this app. This enables the organization to enjoy superior control over the devices. You can even control the features that are custom to a specific device through this integration.

Set Up

Pre-requisites:

  • Hexnode – Android Enterprise integration.
  • CipherLab devices should be enrolled in the Android Enterprise.
  • Add CipherLab OEMConfig app to the Hexnode app repository from the Managed Google Play console.


To set up CipherLab OEMConfig app configuration,
  1. On your Hexnode console, navigate to Policies and choose to create or edit a policy.
  2. Go to Android > App Management > Mandatory Apps and start configuring.
  3. Add the “CipherLab OEMConfig” app to the mandatory app list.
  4. Now go to App Configurations and create a new configuration for the app.
  5. Set up the device configurations and user restrictions that you want to impose on the devices.
  6. Apply the policy to the target entities prior to saving the policy. The targets can be devices, users, groups or domains.

Key Benefits

  • Feature-rich environment

    The UEM platform offers an ideal working environment for IT from where they can seamlessly connect with their tools by leveraging the UEMs’ potential.

  • Single pane management

    Hexnode enables the IT admins to manage and monitor almost all organizational assets from a single instance on the cloud.

  • Integration with existing system to reduce the hassle for IT admins

    By integrating with CipherLab, Hexnode completely eliminates the hassle of manually configuring the devices or utilizing a third-party platform to do it on their behalf. This can potentially plummet the workload of your IT staff.

  • Zero-day support

    The UEM offers an interface through which the configurations for the native OEM features can be deployed to the endpoints. This also includes the zero-day support, which ensures a no-delay deployment system via which new features custom to the OEM can be set up on the devices without waiting for the UEM to release the remote configurations for the same.

Key Features

  • Device-specific customizations

    The features that are custom to CipherLab devices can be managed through the OEMs own APIs. The integration enables Hexnode to access these APIs for easy management.

  • Remote management

    The integration enables IT admins to remotely deploy and set up the work devices over the air. This saves a lot of time and resources as the IT admins no longer have to set up each device physically.

  • Multiple configuration support

    Not all devices require the same configurations. For example, the HR team might require to make calls from the work devices. However, the quality assessment team will never have to use the contacts or call app. So, you might want to block the contacts app on all the QA devices but not on the HR devices. Hexnode allows you to create multiple configurations of the same policy and target it to suitable devices.

  • Scaled targeting options

    Hexnode’s policies and managerial actions can be pushed to users, groups as well as domains in addition to devices. This makes targeting easier and faster.

  • One-for-all platform

    The Hexnode UEM includes kiosk, app, content, expense and security management in addition to device management to take care of all your enterprise needs.

Availability

The OEMConfig integration is available for Android devices that are enrolled in the Android Enterprise program.

Since the requirements of all organizations are different, they may not require all the features that Hexnode provides. The extra features that you don’t want may create an overcrowding sensation. To eliminate this issue, Hexnode presents you with multiple versions of the UEM, each with more features than the previous one. With respect to feature availability, each version is priced differently. It includes Express, Pro, Enterprise, Ultimate and Ultra pricing plans. So, if the organization does not require features in the Ultra plan, they can go for Ultimate or below. The Android Enterprise and the app configuration features for the OEM are supported in the Hexnode Enterprise pricing plan and higher.