Configuring email in Windows devices with MDM

Configure email from Hexnode MDM console and push the configuration to devices. Email policies will work on Windows 10 mobiles, tablets and PCs (Mail app) and Window Phone 8.1. To configure,

  1. Go to Policies.
  2. Create a new policy or select an existing one.
  3. Click on Windows Settings and select Email.

Note: Email configurations are not available on Express plan. So, if you are looking for this option, we recommend you to switch to Pro, Enterprise or Ultimate plan.

Settings Description
Account description A random name, given to identify an Email configuration if there are a lot of email configurations.
Account type Post Office Protocol (POP) is one which store emails (received and sent) on the device itself, whereas Internet Message Access Protocol (IMAP) stores all emails on the server and they are synced with the device. POP is set as the default account type.
Email address (reply address) The user’s email address.
User display name The user’s display name.
Incoming mail server The server address or IP address of the incoming email server.
Domain The name of the email domain.
User name Username used to authenticate with the email server and retrieve all emails from the server.
Authentication secret The password to gain access to the email server.
Outgoing mail server The server address or IP address of the outgoing email server.
Authentication required Specify whether authentication is required for the outgoing email server. This option is unchecked by default.
SMTP alternate enabled Specify whether an alternate SMTP email account is enabled/disabled. Disabled by default.
SMTP alternate domain Provide the domain name of the alternate SMTP email account.
SMTP alternate authentication name The display name of the alternate SMTP email account.
SMTP alternate password Password to gain access to the alternate SMTP email account.
Linger (update frequency) Specifies the time interval for updating the emails on the device. The available values are Manually (Manually update emails), 15 min, 30 min, 60 min and 120 min (default).
Download days Select how many days’ worth of emails need to be downloaded onto the device. Select from all emails, 7 days, 14 days and 30 days (default).
Account type Select a value from normal email (default) and visual voicemail. Visual voicemail (VVM) is a feature which will convert the voicemail into text, along with a slider to hear the voicemail from the part you want to hear.
Incoming server use SSL Use SSL for incoming server. SSL establishes an encrypted connection between the email server and the device for secure communication.
Outgoing server use SSL Use SSL for outgoing server.

Associate Email Settings to Windows Devices

To associate while you are inside the policy configuration screen,

  1. Access Policy Targets tab.
  2. Click + Add Devices, search and add all applicable devices.

To add a user group, device group or user instead, choose User Groups, Device Groups or Users from the left pane beneath Policy Targets.

To associate policies if you are taken out of the policy configuration screen,

  1. Check the policies.
  2. From Manage, select Associate Targets.
  3. Select the devices from the list.
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