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How to enroll a device in Hexnode with Okta authentication?

Hexnode allows organizations with Okta account to integrate their directory with Hexnode. This will enable users and user groups in Okta to sync with Hexnode.

The Okta username and password of each user can be used to enroll their devices in Hexnode. Administrators only have to provide the enrollment server address to the users.

To configure Okta enrollment, you should first configure the Okta domain in Hexnode.

Enroll Android devices with Okta authentication

To enroll with Okta credentials,

In Hexnode MDM Portal:

  1. Go to Enroll > Platform-Specific > Android > QR Code, Email or SMS.
  2. Click on Authenticated Enrollment.
  3. Click on Okta User corresponding to Enrollment Request or Self Enrollment based on how you want to enroll your device.
  4. Change the Ownership type and click on Next.
  5. If you have selected Enrollment Request, specify the Domain and select the User to whom enrollment request has to be sent. Also, select the mode of sending requests.
Notes:

  • During Samsung Knox Device Owner enrollement with Okta authentication, if you have enabled the option Disable system applications in the Samsung Knox portal while configuring the Device Owner profile, the device enrollment will be disrupted with an error message “No browsers detected! Install one to complete authentication to enroll in Hexnode”.
  • It will show the same error message, if you are enrolling a device in Android Enterprise as device owner and have disabled Show system applications in Enroll > Platform-Specific > Android > Android Enterprise.

    In the device:

    1. Download Hexnode MDM app on your device.
    2. Open the app and enter the server address or scan the QR code. Hexode server address will be of the form “portalname.hexnodemdm.com”.
    3. Click on Sign in with Okta.
    4. Enter the username and password for your Okta user account and proceed.
    5. Follow the on-screen instructions to complete the enrollment procedure.

    Enroll iOS devices with Okta authentication

    In Hexnode MDM Portal:

    1. Go to Enroll > Platform-Specific > iOS > Email or SMS.
    2. Click on Authenticated Enrollment.
    3. Click on Okta User corresponding to Enrollment Request or Self Enrollment based on how you want to enroll your device.
    4. Change the Ownership type and click on Next.
    5. If you have selected Enrollment Request, specify the Domain and select the User to whom enrollment request has to be sent. Also, select the mode of sending requests.

    In the device:

    1. Download the Hexnode MDM app on your device.
    2. Open the app and click on Agree & Continue.
    3. Enter the server address and click Next.
    4. Click on Sign in with Okta.
    5. Enter the username and password for your Okta user account and proceed.
    6. Follow the on-screen instructions to complete the enrollment procedure.

    Enroll macOS devices with Okta authentication

    In Hexnode MDM Portal:

    1. Go to Enroll > Platform-Specific > macOS > Email or SMS.
    2. Click on Authenticated Enrollment.
    3. Click on Okta User corresponding to Enrollment Request or Self Enrollment based on how you want to enroll your device.
    4. Change the Ownership type and click on Next.
    5. If you have selected Enrollment Request, specify the Domain and select the User to whom enrollment request has to be sent. Also, select the mode of sending requests.

    In the device:

    1. Open the Safari browser.
    2. Enter the enrollment URL. It will be in the format, “portal-name.hexnodemdm.com/enroll”.
    3. Click Enroll.
    4. Click on Authenticate with Okta and enter your Okta username and password.
    5. Click Submit. The MDM profile gets downloaded.
    6. To install the MDM profiles, click Continue and click Install.
    7. Enter the Mac administrator’s username and password.

    Enroll Windows devices with Okta authentication

    To enroll with Okta credentials,

    In Hexnode MDM Portal:

    1. Go to Enroll > Platform-Specific > Windows PCs & Tablets.
    2. Click on Authenticated Enrollment.
    3. Click on Okta User corresponding to Enrollment Request or Self Enrollment based on how you want to enroll your device.
    4. Change the Ownership type and click on Next.
    5. If you have selected Enrollment Request, specify the Domain and select the User to whom enrollment request has to be sent. Also, select the mode of sending requests.

    In the device:

    1. Go to Settings > Accounts > Access work or school.
    2. Select Enroll only in device management.
    3. Enter your work email.
    4. Enter the enrollment URL, it will be in the format: “portal-name.hexnodemdm.com/enroll” and click Next.
    5. Enter the Okta Directory username and password and click Authenticate.
    6. Click Got it. You have now successfully enrolled your laptop.
    Note:


    If your Okta username is associated with more than one Okta domain configured in Hexnode, users will be asked to select the Okta domain name from the drop-down list after entering the username during device enrollment.