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Enrollment Settings

Hexnode MDM supports iOS, Android, Windows, Mac, Windows PC and tvOS devices. The enrollment procedure of each of these platforms are different. The admin has to initially configure the enrollment settings in the server. After configuring the enrollment settings, the user can enroll their devices.

Settings to be configured prior to Enrollment

All the settings that need to be configured prior to enrollment is to be set under Enroll > Settings.

 

Open Enrollment – The fastest and easiest way of enrollment

In this scenario, the admin may only provide the enrollment URL to the users. The users then enroll their devices with this enrollment URL. No emails, no credentials. The method of enrollment is different for different OS platforms.

Here a default user need to be created in order to assign all the device enrolled in the portal to that user. If no user is specified, the device will be enrolled with the name “Default User”.

A default password need to be specified for enrolling Windows devices without authentication. A password will be already set in the portal by default. You can change it according to your wish.

Enrollment with Authentication

The enrollment with authentication method will require the user to enter a username and password for enrolling their devices. The admin can enable the enrollment request modes :

  • Email – The enrollment request will be sent as a mail with enrollment URL, user name, password and QR code.
  • SMS – The enrollment request will be sent as an SMS with enrollment URL, user name and password.

The enrollment credentials are delivered according to the request modes selected ie: enrollment mail or enrollment message. The enrollment mail or message typically contains an enrollment URL, username and one time password (OTP).

Enrollment type User Description
Enrollment Request Local User The enrollment request with enrollment URL, user name, OTP (one time password) and QR code which enables the user from typing the URL, username and password.
Enrollment Request AD User The enrollment request with the enrollment URL will be sent along with directions to enroll with their AD credentials. A QR code will be available in the mail, so that users can scan the code instead of typing the URL.
Enrollment Request Azure AD User The enrollment request with the enrollment URL will be sent along with the directions to enroll with their Azure AD credentials. A QR code will be available in the mail, so that users can scan the code instead of typing the URL.
Self Enrollment Local User Here, the admin can create a default user and a dedicated password manually. The devices can be enrolled with this credentials. The admin may only send the user name and password as a bulk mail to the users.
Self Enrollment AD User Here, the user enrolls their device with their dedicated AD credentials. The admin only need to provide the enrollment URL to the users. This is the most easiest way of enrollment with authentication.
Self Enrollment Azure AD User Here, the user enrolls their device with their dedicated Azure AD credentials. The admin only needs to provide the enrollment URL to the users.
Self Enrollment Google User Here, the user enrolls their device with their dedicated Google account credentials. The admin only needs to provide the enrollment URL to the users.

Enrollment Restrictions

Restrictions Description
Enable profile service This is used to enable SCEP (Simple Certificate Enrollment Program) for enrolling pre-approved iOS devices. This option will be automatically enabled while enrolling pre-approved devices using CSV.
Enforce assigned user The admin can specify if a device can only be enrolled by the user to whom the device is assigned to.
Pre-approved devices only The admin can specify if the enterprise only allows pre-approved devices to enroll in the MDM
Device models allowed The admin can specify the device models that are allowed to enroll in the MDM

Enrollment Ownership

Ownership Description
Choose while enrolling The admin can choose the device ownership while sending enrollment request.
Allow user to choose The admin can let the user to choose the device’s ownership.
Personal The admin can define if all the devices that enrolls in the portal are personal devices.
Corporate The admin can define if all the devices that enrolls in the portal are corporate devices.

Re-enrollment Options

Choose how the device is to be re-enrolled into the portal on removing Hexnode MDM agent from the device.

Device Status Description
Enroll as a new device Check this option to remove all the configurations set on the device and to enroll as a new device.
Retain configurations and change owner Check this option to retain all the configurations set on the device with a change in ownership to the user to whom the device is assigned.

After configuring the enrollment settings, save the settings and all the changes will be applied to the portal.

Sending Enrollment Request

After all enrollment settings are configured, we can start enrolling the device. For No Authentication Enrollment, the admin needs to only provide the employees with the enrollment URL. For enrollment with authentication, the admin need to send enrollment request to the users. You can do this in many ways

  1. Create user and send enrollment request one by one
  2. Integrate with Active Directory and send enrollment request
  3. Upload CSV and enroll in bulk
  4. Pre-Approved Enrollment

Create user and send enrollment request one by one

This method will allow you to create a new user and send enrollment request immediately. We do not recommend this method for enrolling a large number of users. Instead, this will come in handy when you want to add a user occasionally.

  1. Go to Enroll > All Enrollments > Invite > Email.
  2. Under Send enrollment request to, switch the button to Single User.
  3. Click on User and select +Add New User.
  4. Enter the details of the user and click on Create.
  5. Click on the Send button to send enrollment request to that user.

This method is recommended when the number of users are very less.

Integrate with Active Directory and send enrollment request

The Active Directory integration is the most preferred way of enrollment by enterprises. Users can be imported quite easily to the MDM console with AD integration.

Once the AD users are imported to the MDM console, all you need to do is

  1. Go to Manage > Active Directory.
  2. Select the domain or OUs or groups.
  3. Click on Manage and select New Enrollment.

Bulk enrollment with CSV import

When there are a lot of users to enroll but no Active Directory to integrate with, bulk user import is the way to go.

  1. Go to Enroll > All Enrollments > Invite > Email.
  2. Under Send enrollment request to, switch the button to Bulk User.
  3. Upload the CSV file with all the users and their details. You can get a sample CSV file by clicking on Download sample CSV file.

    Sending Enrollment Request

    A Sample CSV file will be of the following format.

    Sample CSV file


    You need to provide the following details regarding the user to send bulk enrollment request.

    Field Name Description
    Name Provide the name of the user.
    Email Provide the email address of the user to which enrollment requests are to be send.
    Mobile Number Provide the mobile number of the user to which enrollment requests are to be send.
    Ownership Specify the device ownership type either as Personal or Corporate owned device.
    Device Name Provide a suitable name to identify your device.
    Password Set the password required for authentication.
  4. Click on Next and verify the details of the CSV uploaded.
  5. Choose the mode through which enrollment request are to be send and click on Send.

  6. Note:

    Bulk Enrollment with CSV Import can also be carried out for enrolling devices directly into device groups. Check out Bulk Enrollment with CSV Import for Device Groups.

    Pre-Approved Enrollment

    Devices can be pre-approved enrollment to the MDM console and all configurations, restrictions and settings can be assigned to these pre-approved devices.

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