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Bypass Activation Lock using MDM

Note:

The methods mentioned here work only on devices that are already managed by Hexnode UEM.


Prerequisites:

  • The device should be signed in to an iCloud account from the device.
  • Enable Find My iPhone, Find My iPad, or Find My Mac on the devices.


When you set up your device for the first time or reset it, then you’d need to activate the device to use it for normal operations. iCloud Activation Lock allows you to lock your device from activating, let’s say when anyone reset it. When locked, the device asks you to enter the Apple ID and password, which was previously used in the device to continue with the activation. So, this protects the device from being reset by someone anonymous.

bypass activation lock with Apple ID and password on locked devices

But this feature will become annoying if a corporate-owned device is locked by an employee with his/her Apple ID and he/she left the Organization. The device cannot be reactivated without the employee’s Apple ID. So, here comes Hexnode UEM with the ability to bypass Activation Lock.

mdm bypass activation lock help guide

Notes:


This feature is supported on:

Method 1: Clear Activation Lock from MDM console

Method 1

By this method, you can clear Activation Lock directly from the Hexnode MDM console. To do this,

  1. Go to Manage tab and select an Apple device with Activation Lock turned on.
  2. Head on to Actions and select Clear Activation Lock.

Method 2: Bypass Activation Lock with bypass code

Method 2

A bypass code obtained from the Hexnode MDM console can be used to bypass the Activation Lock in a device. This is more helpful if the device is not connected currently with Hexnode UEM. Apple provides the bypass code. To obtain the Activation Lock bypass code,

  1. Go to Manage tab and select a device running iOS or macOS.
  2. Head on to Device Info tab, where you can see a section named “Activation Lock”.
  3. There will be two fields, the first let you know whether the Activation Lock is enabled or not. Whether or not the Activation Lock is enabled, there will be an Activation Lock bypass code, which can be revealed by clicking on the eye icon.


Once you know the bypass code, enter it in the password field when the device asks you to verify your Apple ID and enter the password. This will bypass the iCloud Activation Lock and allows you to activate the device right away.

Re-activate Activation Lock on Apple devices

If you wish to re-activate Activation Lock, follow these steps:

  1. iOS 12 or earlier
    • Go to Settings > Your name > iCloud. If the device runs iOS 10.2 or earlier, go to Settings > iCloud.
    • Turn on Find My iPad or Find My iPhone option to the bottom of the list of services.
    • When you are asked to sign in to the iCloud account, enter your Apple ID and password.
  2. iOS 13 or later
    • Go to Settings > Your name > Find My.
    • Tap Find My [device] and turn on Find My [device].
    • When you are asked to sign in to the iCloud account, enter your Apple ID and password.
  3. macOS
    • Head on to System Preferences.
    • Click Apple ID > iCloud (macOS 10.15 or later) or click iCloud (macOS 10.14 or earlier).
    • When you are asked to sign in to the iCloud account, enter your Apple ID and password.
    • Choose Find My Mac. Click Allow.

That’s it, Activation Lock has now been turned on.