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How to refresh eSIM cellular data plan on iOS devices

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An eSIM enables the users to activate their mobile plan from the network provider without the need for a physical SIM. With the help of the “Update eSIM” action provided by Hexnode, IT admins can activate/update the eSIM cellular plan on the managed iOS devices remotely.


The “Update eSIM” action is only supported on iOS 13.0 or later.

Update eSIM

 Update eSIM action can be performed from the Manage tab of Hexnode UEM.

  1. Log in to your Hexnode portal.
  2. Navigate to Manage > Devices.
  3. Select the device.
  4. Navigate toActions.
  5. Click on “Update eSIM”.
  6. Add the eSIM (SM-DP+) server URL provided by the network operator. This URL will be queried to download and install the cellular plan profiles to the iOS device.
  7. Click on Update.

The eSIM server URL is used to update the eSIM on the iOS device.

  • Remote Actions