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Email configuration for iOS

Configure email on your iOS devices to synchronize emails between the device and the email server using remote commands from Hexnode MDM.

To configure Emails for iOS devices with Hexnode MDM,

  1. Head on to Policies.
  2. Select an existing policy or add a new one by clicking on New Policy.
  3. Select Email from iOS SettingsNetwork.
Email Setiings Description
Account description A name for the email account. Use any name as this is used for distinguishing between Email accounts.
Account type Choose from the available email account types: POP (default) or IMAP. Difference? IMAP stores every email on the server and the device syncs with the server to see the messages on the device. In POP, the emails (both sent and received) are stored on the device, there will not be a server for storing messages.
Path prefix
(If IMAP is selected)
Enter the path prefix for your IMAP account. Usually, the IMAP path prefix should be “INBOX”.
User display name The name to be displayed for a user. If you want the name of the user as in the MDM, use %username% in the field and it will fetch the name dynamically.
Email address The email address for the account. Use %email% to use the email address as in the MDM server.
Allow move Move messages to a different account if the user has one configured on his device. Disallowed by default.

Incoming Email Settings

Incoming Mail Settings Description
Incoming mail server The server address of the incoming email server.
Incoming server port Port number of the incoming email server. The default port number is 143.
User name Username for the incoming email server.
Authentication type Select an authentication type to authenticate incoming mail server – None, Password (default), MD5 Challenge-response, NTLM, HTTP MD5 Digest. Enter password if any option other than None is selected.
Use SSL Use SSL if an encrypted connection is needed to be established between the mail server and the iOS device. SSL is used by default.

Outgoing Email Settings

Outgoing Mail Settings Description
Outgoing mail server The server address of the outgoing email server.
Outgoing server port Port number of the outgoing email server. The default port number is 587.
User name Username for the outgoing email server.
Authentication type Select an authentication type to authenticate incoming mail server. Choose from None, Password (default), MD5 Challenge-response, NTLM, HTTP MD5 Digest.
Outgoing password same as incoming
(if outgoing authentication type is other than None)
The password for both incoming and outgoing servers are made the same and you’ll not asked to enter the outgoing password. By default, outgoing and incoming passwords are treated as the same.
Password
(if the above option is disabled)
Enter the password to connect to the outgoing email server if the above option is disabled.
Allow recent address syncing Allow the device to sync the recently used email addresses between the device and their iCloud account. Disallowed by default.
Use only in mail Allow users to view and send emails only from Mail app. Disabled by default.
Use SSL A Secured Sockets Layer establishes an encrypted connection between the device and the server. By default, SSL is used.
Use S/MIME S/MIME is an asymmetric cryptography-based encryption method used to encrypt your emails. Disabled by default.

If S/MIME is used, you’ll be asked to provide

  • Signing certificate: Select the already uploaded certificate from the list. If you haven’t uploaded one, go to iOS SettingsCertificate to upload one.
  • Encryption certificate: Select the one you’ve uploaded at iOS SettingsCertificates.

How to push Email Settings to iOS Devices, Users or Groups?

Wondering how to push an Email configuration to a user/device or a group? Here’s how.

  1. Before saving the policy, head on to Policy Targets.
  2. Select Devices, Device Groups, Users or User Groups from the left pane beneath.
  3. You can search for and add devices/users/groups from there and save the policy.

If you have the policy saved already,

  1. Check a policy from the policies list.
  2. Select Associate Targets from Manage.
  3. Select the devices to associate the policy.
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