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Email configuration for iOS

Hexnode allows the admin to configure email on the iOS devices to synchronize emails between the device and the email server using remote commands. This enables the users to send and receive emails with their corporate email accounts. This functionality is available for all pricing plans except Express.

Configure email settings via policy

To configure email settings via policy,

  1. Login to your Hexnode MDM portal.
  2. Navigate to Policies > New Policy. Assign a suitable name and description (optional) for the policy. You can also choose to continue with an existing policy.
  3. Go to iOS > Accounts > Email. Click Configure.

Email configuration for iOS
 

Email Settings Description
Account description A name for the email account. Use any name as this is used for distinguishing between email accounts.
Account type Choose from the available email account types: POP (default) or IMAP. Difference? IMAP stores every email on the server and the device syncs with the server to see the messages on the device. In POP, the emails (both sent and received) are stored on the device, there will not be a server for storing messages.
Path Prefix
(If IMAP is selected)
Enter the path prefix for your IMAP account. Usually, the IMAP path prefix should be “INBOX”.
User Display Name The name to be displayed for a user. If you want the name of the user as in the MDM, use %username% in the field and it will fetch the name dynamically.
Email Address The email address for the account. Use %email% to use the email address as in the MDM server.
Allow Move Move messages to a different account if the user has one configured on his device. Disallowed by default.

Incoming Email Settings

Email configuration for iOS

Incoming Mail Settings Description
Incoming Mail Server The server address of the incoming email server.
Incoming Server Port Port number of the incoming email server. The default port number is 143.
User Name Username for the incoming email server.
Authentication Type Select an authentication type to authenticate incoming mail server – None, Password (default), MD5 Challenge-response, NTLM, HTTP MD5 Digest.
Password Enter password if any option other than None is selected as Authentication Type.
Use SSL Use SSL if an encrypted connection is needed to be established between the mail server and the iOS device. SSL is used by default.

Outgoing Email Settings

Email configuration for iOS

Outgoing Mail Settings Description
Outgoing Mail Server The server address of the outgoing email server.
Outgoing Server Port Port number of the outgoing email server. The default port number is 587.
User Name Username for the outgoing email server.
Authentication Type Select an authentication type to authenticate incoming mail server. Choose from None, Password (default), MD5 Challenge-response, NTLM, HTTP MD5 Digest.
Outgoing Password Same As Incoming
(if outgoing authentication type is other than None)
The password for both incoming and outgoing servers is made the same and you’ll not asked to enter the outgoing password. By default, outgoing and incoming passwords are treated as the same.
Password
(if the above option is disabled)
Enter the password to connect to the outgoing email server if the above option is disabled.
Allow Recent Address Syncing Allow the device to sync the recently used email addresses between the device and their iCloud account. Disallowed by default.
Use Only in Mail Allow users to view and send emails only from Mail app. Disabled by default.
Use SSL A Secured Sockets Layer establishes an encrypted connection between the device and the server. By default, SSL is used.
Use S/MIME S/MIME is an asymmetric cryptography-based encryption method used to encrypt your emails. Disabled by default.
Mail Drop Allows the configured email account to use Mail Drop. Disabled by default.

If Use S/MIME is enabled,

Settings Description
Signing Certificate Select the already uploaded certificate from the list. If you haven’t uploaded one, go to iOS > Security > Certificates to upload one.
Encryption Certificate Select the one you’ve uploaded at iOS > Security > Certificates.
Users can toggle S/ MIME signing on/off in Settings
(Supported on iOS 12.0+ devices)
Checking this option allows the users to toggle S/MIME signing on/off in Settings. Disabled by default.
Users can select the signing identity
(Supported on iOS 12.0+ devices)
Checking this option allows the users to select the signing identity. Disabled by default.
Enable S/MIME encryption by default
(Supported on iOS 12.0+ devices)
Checking this option allows managed apps to write to unmanaged contact accounts even if managed apps are prevented from editing unmanaged apps.
Users can override default encryption settings
(Supported on iOS 12.0+ devices)
Checking this option allows the user to toggle the encryption by default settings.
Users can select the S/MIME encryption identity
(Supported on iOS 12.0+ devices)
Checking this option allows the users to select S/MIME encryption identity. Disabled by default.
Enable encryption per message
(Supported on iOS 12.0+ devices)
Checking this option allows to display per-message encryption switch in the Mail Compose UI. Disabled by default.

Associate policy to devices/groups

If the policy has not been saved,

  1. Navigate to Policy Targets > +Add Devices.
  2. Choose the target devices and click Ok. Click Save.
  3. You can also associate the policy to device groups, users, user groups or domains from the left pane of Policy Targets tab.

If the policy has been saved,

  1. Go to Policies and choose the desired policy.
  2. Click on Manage drop-down and select Associate Targets.
  3. Choose the target entities and click Associate.
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