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How to Blacklist / Whitelist Apps in Android in the Enterprise enabled devices using Hexnode MDM

Hexnode MDM allows the user to create a blacklist of apps not to be shown or run on the device, or a whitelist of apps allowing only the apps listed to function on the device. Hence, this helps to prevent the access of users to a specific group of apps or it grants the permission for the users to access only a set of apps.

Android in the Enterprise can be configured either in Profile Owner mode or Device Owner Mode.

To Blacklist Apps in Profile Owner mode

Warning

Only the work apps (the ones with the work badge) can be blacklisted.

  1. Login to your Hexnode MDM portal.
  2. Go to Policies.
  3. Select an existing policy or create a new policy by clicking on New Policy.
  4. From Android Settings select App Management > Black / White listing and click on Configure.
  5. Select the blacklist button.
  6. Click on +Add to add either an app or App group.
  7. Select the apps to be blacklisted and click on Done.
  8. Next, associate the policy to the target devices by clicking on Policy Targets > +Add Device. Choose the device and click Save. The policy will be pushed to the device.



Notes:

  • When blacklisted, the work app gets hidden from the device.
  • Users are not allowed to install or update a blacklisted app.

To Whitelist Apps in Profile Owner mode

Warning

Only the work apps (the ones with the work badge) can be whitelisted.

  1. Login to your Hexnode MDM portal.
  2. Go to Policies.
  3. Select an existing policy or create a new policy by clicking on New Policy.
  4. From Android Settings select App Management > Black / White listing and click on Configure.
  5. Select the whitelist button.
  6. Click on +Add to add either an app or App group.
  7. Select the apps to be whitelisted and click on Done.
  8. Next, associate the policy to the target devices by clicking on Policy Targets > +Add Device. Choose the device and click Save. The policy will be pushed to the device.



Notes:

  • When whitelisted, it shows only the whitelisted apps.
  • If the user tries to whitelist a set of apps, all the other apps not included in the list will be treated as blacklisted. A notification specifying the restriction is received if the user tries to update/install a non-whitelisted app.

To Blacklist Apps in Device Owner Mode

  1. Login to your Hexnode MDM portal.
  2. Go to Policies.
  3. Select an existing policy or create a new policy by clicking on New Policy.
  4. From Android Settings select App Management > Black / White listing and click on Configure.
  5. Select the blacklist button.
  6. Click on +Add to add either an app or App group.
  7. Select the apps to be blacklisted and click on Done.
  8. Next, associate the policy to the target devices by clicking on Policy Targets > +Add Device. Choose the device and click Save. The policy will be pushed to the device.



Notes:

  • When blacklisted, the apps get hidden from the device.
  • Users are not allowed to install or update a blacklisted app.

To Whitelist Apps in Device Owner mode

  1. Login to your Hexnode MDM portal.
  2. Go to Policies.
  3. Select an existing policy or create a new policy by clicking on New Policy.
  4. From Android Settings select App Management > Black / White listing and click on Configure.
  5. Select the whitelist button.
  6. Click on +Add to add either an app or App group.
  7. Select the apps to be whitelisted and click on Done.
  8. Next, associate the policy to the target devices by clicking on Policy Targets > +Add Device. Choose the device and click Save. The policy will be pushed to the device.



whitelisted apps along with system apps in device owner mode

Notes:

  • When whitelisted, it shows the whitelisted apps along with other system apps.
  • If the user tries to whitelist a set of apps, all the other apps not included in the list will be treated as blacklisted. A notification specifying the restriction is received if the user tries to update/install a non-whitelisted app.


Exceptions:

  • It is not possible to add a blacklisted app in kiosk mode.
  • If the apps are whitelisted, then only the whitelisted apps can be added in kiosk mode.

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