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How to Blacklist / Whitelist Apps in Android Enterprise enabled devices using Hexnode

Hexnode allows the user to create a blacklist, which is a list of apps that are to be hidden or rendered unusable, or a whitelist, which is a list of only those apps that can run on the device. Hence, this helps to prevent user access to inappropriate apps, or allows user access to the required apps alone.

Android in the Enterprise can be configured either in Profile Owner mode or Device Owner Mode.

To Blacklist Apps in Profile Owner mode

Warning

Only the work apps (the ones with the work badge) can be blacklisted.

  1. Login to your Hexnode portal.
  2. Go to Policies.
  3. Select an existing policy or create a new policy by clicking on New Policy.
  4. From Android Settings select App Management > Blacklist/Whitelist and click on Configure.
  5. Change the Type to Blacklist.
  6. Click on +Add to add either an app or App group.
  7. Select the apps to be blacklisted and click on Done.
  8. Next, associate the policy to the target devices by clicking on Policy Targets > +Add Device. Choose the device and click Save. The policy will be pushed to the device.



Notes:

  • When blacklisted, the work app gets hidden from the device.
  • Users are not allowed to install or update a blacklisted app. If you try to install/update a blacklisted app, you will receive a notification in the device specifying that the action is restricted.

To Whitelist Apps in Profile Owner mode

Warning

Only the work apps (the ones with the work badge) can be whitelisted.

  1. Login to your Hexnode portal.
  2. Go to Policies.
  3. Select an existing policy or create a new policy by clicking on New Policy.
  4. From Android select App Management > Blacklist/Whitelist and click on Configure.
  5. Change the Type to Whitelist.
  6. Click on +Add to add either an app or App group.
  7. Select the apps to be whitelisted and click on Done.
  8. Next, associate the policy to the target devices by clicking on Policy Targets > +Add Device. Choose the device and click Save. The policy will be pushed to the device.

Whitelisted work apps

Notes:

  • When whitelisted, it shows only the whitelisted work apps in the work profile.
  • Whitelisting a set of apps will automatically recognize the rest of the apps as blacklisted. In the profile owner mode, the work profile will show only the whitelisted work apps and Hexnode for Work app. The user will not be able to install any other app from Play for Work. If you try to install a non-whitelisted app from Play for Work, you will receive a notification in the device specifying that the action is restricted.

To Blacklist Apps in Device Owner Mode

  1. Login to your Hexnode portal.
  2. Go to Policies.
  3. Select an existing policy or create a new policy by clicking on New Policy.
  4. From Android select App Management > Blacklist/Whitelist and click on Configure.
  5. Select the Blacklist button.
  6. Click on +Add to add either an app or App group.
  7. Select the apps to be blacklisted and click on Done.
  8. Next, associate the policy to the target devices by clicking on Policy Targets > +Add Device. Choose the device and click Save. The policy will be pushed to the device.

Notes:

  • When blacklisted, the apps get hidden from the device.
  • Users are not allowed to install or update a blacklisted app. If you try to install/update a blacklisted app you will receive a notification specifying that the action is restricted.

To Whitelist Apps in Device Owner mode

  1. Login to your Hexnode portal.
  2. Go to Policies.
  3. Select an existing policy or create a new policy by clicking on New Policy.
  4. From Android select App Management > Blacklist/Whitelist and click on Configure.
  5. Select the Whitelist button.
  6. Click on +Add to add either an app or App group.
  7. Select the apps to be whitelisted and click on Done.
  8. Next, associate the policy to the target devices by clicking on Policy Targets > +Add Device. Choose the device and click Save. The policy will be pushed to the device.

Whitelisted apps in device owner

Notes:

  • When whitelisted, it shows only the whitelisted apps and Hexnode for Work app in the entire device.
  • Whitelisting a set of apps will automatically recognize the rest of the apps as blacklisted. In the device owner mode, the device will only show the whitelisted apps and Hexnode for Work app. The user will not be able to install any other app from the Play Store. If you try to install a non-whitelisted app from the Play Store, you will receive a notification in the device specifying that the action is restricted.


Exceptions:

  • It is not possible to add a blacklisted app in kiosk mode.
  • If the apps are whitelisted, then only the whitelisted apps can be added in kiosk mode.

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