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How to Scan Device Location using Hexnode MDM

Hexnode MDM allows IT administrators to find the location of any enrolled iOS, Android, macOS, or Windows device from the Hexnode console. With Hexnode, you can even view the location history of each individual device from the console.

Scan Device Location action is used to find the instantaneous location of the device. You can also schedule location tracking via policies to find device location at specified time intervals.

Note:

  • Scan Device Location action will be disabled by default.
  • Location tracking can only be enabled on devices running macOS version 10.11 or higher.
  • Grant Location Permission for the Hexnode MDM app installed on a macOS device to fetch the device location.

Scan device action disabled as location tracking policy is not associated.

To enable this option, you need to associate the location tracking policy to the devices.

Enable Scan Device Location

  1. Login to your Hexnode portal.
  2. Navigate to Policies.
  3. Create a new policy by clicking on New Policy.
  4. Provide a suitable name and description for the policy.
  5. Click on Location Tracking under General Settings and click Configure.
  6. You will have the following options to be configured.
    • Enable Location Tracking: Check this option to enable location tracking on the devices.
    • Location Update Interval: Choose the time interval to update the location from the drop-down list. It can take values from 15 mins to 24 hrs.

Associate the policy to target devices

  1. Navigate to Policy Targets.
  2. Click on Devices > +Add Devices.
  3. Select the Devices/Device Groups/Users/User Groups/Domains to which you want to associate the policy and click on OK.
  4. Click on Save.

To Scan Device Location

Successfully associating the policy to target devices unlocks the Scan Device Location action on those devices.

To instantaneously scan the device location,

  1. Go to Manage > Devices.
  2. Either select the device or click on the device whose location you want to scan.
  3. Click on Actions > Scan Device Location.

Scan device location enabled on the device.

  • Click on the Device Summary page to view the device location.
  • Click on See history to view the location history.

Recent location of the device on device summary page

You can also see the complete list of traversed locations from the Location History sub-tab on the device summary page.
Location history tab in device details

For further information, check out Configuring Location Tracking.

Location Check-In Notes

Apart from fetching the device location from the MDM console, Hexnode allows users to report their location with check-in notes manually. The location check-in icon is available on the Hexnode app installed on your iOS and Android devices.
Manually check-in with location notes

The checked-in location, along with the check-in notes, can be viewed from the Location History tab under Reports > Location Reports. You can export the report as a CSV or PDF file, or you can schedule the report’s delivery to certain email addresses at specified times.

Note:

  • On iOS devices, users can also manually check-in with the build-in map on the Hexnode MDM app.
  • The Send Location button can be used to send the device location from the Hexnode MDM app installed on a macOS device.
  • Location check-in on macOS devices