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How to Block Apps on Android Devices using Hexnode MDM

Hexnode MDM allows the users to build either a blacklist of apps not to be shown or run on the device, or a whitelist of apps allowing only the apps listed to function in the device. This provides the capability to either block a set of inappropriate apps or to show the chosen list of active whitelisted apps.

Applying Policy to Blacklist or Whitelist Apps

To block/allow apps on a device using Hexnode MDM, follow the steps mentioned below:

  1. Login to your Hexnode MDM portal.
  2. Tap on Policies > New Policy > Android > App Management > Blacklist/Whitelist. Click on Configure.
  3. Policy name– Assign a suitable name for the policy. This is a mandatory field.
    Description– Provide a brief description for the policy.

  4. Choose the Blacklist or Whitelist button based on the requirement.
  5. Click on +Add to add either an app or a group of apps to be either blacklisted/whitelisted.
  6. Once you have selected all the apps, click Done.
  7. Next, associate the policy to the target devices by clicking on Policy Targets.
  8. Select the Devices/Device Groups/User/User Groups or Domains to which the policy is to be attached.
  9. Click on Save.

Whitelisted apps
Notes:

Exceptions

  • Users are not allowed to install or update a blacklisted app. However, in Samsung SAFE, blacklisting an app will not remove an app or hide its icon, and the users are allowed to access the apps, if installed already.
  • Blacklisting/whitelisting won’t hide apps on other devices. Instead, they will be marked as ‘non-compliant’ and the admin is notified via email, if notification is enabled from Admin > Notification Settings. However, on a device enrolled in Android in the Enterprise program, the blacklisted apps get hidden from the device.

Devices other than Knox and those enrolled via Android Enterprise become ‘non-compliant’ if Blacklist/Whitelist policy is associated

Exceptions

  • If the user tries to install a blacklisted app, he receives a notification specifying the restriction.
  • Conversely, if the user tries to whitelist a set of apps, all the other apps not included in the list will be treated as blacklisted. A notification specifying the restriction is received if the user tries to update/install a non-whitelisted app.
  • In case the user chooses to include an app group, all the apps included in the group can be either blacklisted or whitelisted.