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How to enable Kiosk Mode in devices enrolled via Android in the Enterprise (Android for Work) using Hexnode MDM?

Kiosk mode is used when you want to lockdown a device to a single app or multiple applications. When a device is enrolled in Android For Work (Android in the Enterprise) it is possible to lock down the device to certain apps.

Note:

To enable Kiosk mode for AFW devices, the device must be enrolled as device owner.

Steps to be followed in enabling kiosk mode:

  1. Go to Policies tab.
  2. Click New Policy and give a name and description for the Policy.
  3. Select Kiosk Settings.
  4. On the left side under Android Kiosk Mode tab, you can choose from
    Single app Kiosk, Multi app Kiosk, Website Kiosk.
  5. Select the apps you want to whitelist in Kiosk mode.
  6. Go to Policy Targets tab and add the device you want to enable Kiosk in.
  7. Click Save.

Note:

Kiosk mode only work for devices that are Device Owned AFW devices, it does not work in Profile Owned AFW devices.

How to exit from Kiosk Mode?

When a user is done using the Kiosk mode, the device can be exited from the Kiosk mode.

The User would have to tap on the display 10 times and a prompt appears asking the user to enter the password to exit from Kiosk mode. If no password is set in the Kiosk policy, then the default password on the portal needs to be entered.

The default kiosk exit passcode can be viewed by navigating to:
Admin > General Settings > Kiosk Global Settings > Exit Passcode.
Once the password is entered, the Kiosk mode is exited.

If you want to set a Kiosk exit password, Follow these steps:

  1. Go to Policies tab.
  2. Select the policy which you have used for the Kiosk mode.
  3. On the left side, you can see the options under Android Kiosk Mode, select Kiosk exit settings and click Configure.
  4. Enter the Kiosk password with a minimum of 6 characters.
  5. Click Save.

Pushing apps when enrolled via AFW

You can remotely install apps on you AFW enabled device.

Note:

The method can only be used in Profile Owned devices.

  1. Go to Management tab.
  2. Select the device you want to install the app to.
  3. Click the Actions button on the top right side.
  4. Select Install Application option.
  5. Select the app you want to install either from the Local apps or Public store.
  6. Click Done.

You can also push apps to a device enrolled in Android in the Enterprise program (device owner) by adding the apps as Managed Google Apps in the app inventory and then pushing them to the device.

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