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Manage Device Reports in Hexnode UEM

Device reports provide admins with a comprehensive record of managed devices. They are generated based on device information, allowing you to have a quick and in-depth understanding of your device fleet. For example, you can generate a report of devices missing required apps, filtering them based on device inactivity, device type, ownership, and device groups.

The report can also include various information about the user, such as the username, phone number, email address, domain, and other relevant details. With Hexnode, you can conveniently export reports as PDF or CSV files anytime, ensuring that you have access to real-time data when you need it.

Note:

Device Reports are available on Pro, Enterprise, Ultimate and Ultra pricing plans.
Scheduled Reports are available on Ultimate and Ultra pricing plans.

Device Reports

Generate device reports for asset management

Hexnode UEM provides you with different types of device reports; these are listed below. You can fetch device reports under the Reports tab. We have a variety of filters and data fields available for you to choose from:

Data field typically represent the various attributes or characteristics of the devices being managed. They provide administrators with a comprehensive view of their device inventory, enabling them to make informed decisions and take appropriate actions to optimize device performance, security, and compliance.

Available data fields:

Name – The name of the device.
User – The user whom the device is assigned to.
Device Groups – List of all device groups associated with the device.
Model Name – Specific model of the device.
Status – Displays the device activity status as Active or Inactive.
Type – Displays the device type. For example, Laptop, smartphone, smart TV, notebook, PC, tablet, etc.
Ownership – Shows if the device is a Corporate or a Personal device.
Missing Apps – Number of missing required apps on a device based on the Required Apps policy associated.
Blocklisted Apps – Number of apps blocklisted on the device.
Enrolled Time – Date and time of device enrolment.
Compliance – Shows if the device is compliant or non-compliant.
Serial Number – Specifies the serial number of the device
IMEI Number – A unique 15-digit number that identifies a mobile device.
Wi-Fi MAC Address – Physical address of a device on the same local Wi-Fi network.
Disenrolled Time – Date and time of device disenrollment.
Last checked-in – Date and time of last device scan.
Platform – The operating system of the device.
Phone Number – Phone number associated with the device.
Supervised – Supervision status for iOS, macOS and tvOS devices.
Agent Type – Type of agent installed in Android device, General Android or Samsung Knox.
Device ID – Device ID assigned to device by the portal.
Current Carrier – Wireless provider that supplies cellular connectivity to the device.
Battery Level – Current battery level of the device.
OS Version – Current OS version of the device.
ICCID – ICCID (Integrated Circuit Card Identification) number is a unique identifier for circuit cards, such as SIM cards.
Department – Department associated with the device.
Asset Tag – Custom label assigned to a device to identify it.
Device Notes – Custom description added to a device.
UDID – Identifier used to map devices enrolled to the UEM.
Enterprise Management Type – Enrollment type of the device, specific to Android devices. Example: (Generic, Android Enterprise)
FileVault Personal Recovery Key – Displays the recovery key of a macOS device if it is escrowed.
Enrollment Type – Type of enrollment of the device.
Encryption Status – Displays the encryption status of the device I.e., if the device is encrypted or not.

Available filters:

Enrollment Status: Enrolled or Pre-Approved.
Device Inactivity: Active or Inactive.
Type: Laptop, PC, Smartphone, Smart TV or Tablet.
Ownership: Corporate or Personal.
Platform: Android, Windows, iOS, macOS, or tvOS.
Device Groups: Custom device group or Dynamic device group.

To generate a new Device Report,

Login to your Hexnode UEM portal.
Navigate to the Reports tab > Device Reports.
You will find different types of device reports to choose from.

All Devices

Fetch a complete list of all the devices in Hexnode that are enrolled, pre-approved, user-deleted, or disenrollment-initiated.

Filters:

Enrollment Status
Device Inactivity
Type
Ownership
Platform
Device Groups

Disenrollment pending devices

Fetch a list of all devices to be disenrolled from the Hexnode console, but the ‘Disenrolled’ action has not yet reached the device.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Enrolled devices

List of all devices that are currently enrolled with Hexnode.

Filters:

Device Inactivity
Type
Ownership
Platform
Device Groups

Non-compliant devices

List of all devices that do not meet the compliance requirements.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Inactive devices

Generate a report of those devices that have device status marked as ‘Inactive’ based on Inactivity Settings.
Inactivity settings in Admin Tab

Filters:

Type
Ownership
Device Groups

Password protected devices

List of all devices that have been password protected. Includes devices with password policy applied and devices with already set passwords.

Note:

Displays the list of password-protected devices, excluding Windows, macOS devices, and devices running Android versions below 6.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Non-encrypted devices

List of all devices that have not been encrypted. Includes all devices on which data encryption is not enabled.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Compliant devices

List of all devices that meet all the compliance requirements set under Compliance Settings in the Admin tab within General Settings.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Smartphones

List of all smartphones enrolled with Hexnode.

Filters:

Device Inactivity
Ownership
Device Groups

Tablets

List of all tablets enrolled with Hexnode.

Filters:

Device Inactivity
Ownership
Device Groups

Personal devices

List of all devices with Ownership set as Personal during enrolment.

Filters:

Device Inactivity
Type

Corporate devices

List of all corporate-owned devices enrolled with Hexnode.

Filters:

Device Inactivity
Type
Device Groups

Devices missing required apps

A list of all devices on which the apps associated with the ‘Required Apps’ policy are absent i.e., apps have not been installed on the device or were uninstalled by the users.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Devices with blocklisted apps

List of all devices containing blocklisted apps.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Camera disabled devices

List of all devices that have camera disabled in them.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Recently Enrolled devices

List of all devices that have been enrolled recently.

Filters:

Device Inactivity
Type
Ownership
Device Groups

Policy free devices

List of all devices that are not associated with any policy.

Filters:

Device Inactivity
Ownership

Active devices

This report fetches a list of all active devices enrolled in the portal. These are devices that responds to a device scan within the specified number of days, hours, or minutes provided in Admin > General Settings > Inactivity Settings.

Filters:

Type
Ownership
Device Groups

Kiosk active devices

Lists all the devices that are currently locked down into kiosk mode.

Filters:

Device Inactivity
Ownership
Device Groups

Kiosk enabled devices

Lists all devices that have been assigned a kiosk policy but are not currently in kiosk mode. For example, a device that was inactive when the kiosk policy was applied to it.

Filters:

Device Inactivity
Ownership
Device Groups

Kiosk exited devices

List of all devices which have exited from the kiosk lockdown mode. This includes devices with kiosk policy removed and kiosk mode exited on the device by a user.

Filters:

Device Inactivity
Ownership
Device Groups

Disenrolled devices

List of all devices disenrolled from the portal.

Filters:

Type
Ownership
Device Groups

Local Accounts (macOS)

Fetch activity report of all local accounts in macOS devices. The reported time is in the local device time. This report has additional data fields to describe local user sessions like:

Session Type
Session Details
Log Date
Login Time
Logout Time
Session Duration

Filters:

Logged out
Still logged in

4. Select the necessary device report.

5. To customize your report, use the available filters to separate devices and select the necessary information about each device using specific device attributes.

6. Once you’ve filtered and selected the desired device attributes, you can export the report in either PDF or CSV format using the Export action.

Example of a compliance report generated

Administrators can set up the Schedule Report functionality to automatically distribute reports to specific users at the specified time. With Device Reports, admins can optimize their inventory management process and always be on top of their status in real-time.

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