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  3. How to update an app in iOS Single app mode

How to update an app in iOS Single app mode

Single app mode or Kiosk mode in supervised iOS devices is a situation where the devices are restricted to run only a particular app. There are situations when an app in kiosk mode need to be updated without exiting from kiosk. With iOS 11.2 or up you can push a silent update to a device with it running Single app mode.

Updating app in iOS Single app mode

An app in Single app mode can be updated using the traditional methods for updating apps on iOS devices.

If the app to be updated is an enterprise app,

1.Replace the old IPA with the new one in Hexnode app inventory.

If the enterprise app to be updated was pushed to the device as a mandatory app via policy, the app gets updated on the device provided the policy remains associated with the device.

  1. Go to Apps tab > Click on the Enterprise app which is to be updated.
  2. Click on the Settings drop down (gear icon) on the top-right corner of the app details box > Select Edit from the drop-down list.
  3. Click on the option Change beside the IPA file.
  4. Upload the new app version > Click Save.

2.Push the new app version via Install application action.

Add the new app version to your app inventory and follow the steps below:

  1. Go to Management > Select the device.
  2. Click on Manage > Choose Install Application action.
  3. Select the new version from the list > Click Done.

If the app to be updated is a store app,

Store app updates are pushed to the device if the app to be updated was installed as a mandatory app via policy.

  1. Go to Apps tab > Click on the app which is to be updated.
  2. Click on the Settings drop down (gear icon) on the top-right corner of the app details box > Click on check for updates.

  3. The app will get updated if an update is available.



    Otherwise it will show that no updates are available.




    Notes:

    • App will update silently if the device is running iOS 11.2 or up. Otherwise the device must exit from kiosk mode or switch to multi app kiosk mode for updating the app.
    • Silent app installation is possible only for supervised iOS devices.

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