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How to enroll Apple TVs

Apple TVs are becoming a significant entity in enterprises. Hexnode supports the management of Apple TVs with a set of easy enrollment methods. Apple TV can be enrolled in two ways:

  1. Apple Configurator Enrollment
  2. ABM Enrollment
Note:

Before enrolling an Apple TV, make sure to
configure the APNs certificate on your Hexnode portal.

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Apple Configurator Enrollment

Apple Configurator is a macOS tool that can be used to configure and deploy supported Apple devices. It requires a USB connection between the Mac and the device to be managed.

Pre-requisites:

  • An Apple TV with tvOS 10.2 or higher.
  • A macOS device with the latest version of Apple Configurator.
  • Make sure the Mac and Apple TV are connected to the same Wi-Fi or ethernet connection.

Follow the steps below to enroll Apple TV to Hexnode using Apple Configurator:

Step 1: Assigning a default user
  1. On the Hexnode portal, go-to Enroll > Platform – Specific > tvOS > Apple Configurator.
  2. Choose the required domain and assign a user from Select User option and click Save.

Note:

You can change the assigned user from Manage > Device > Actions > Change Owner.

Step 2: Creating a Wi-Fi profile in Apple Configurator
  1. From File → New Profile → Wi-Fi, select Configure.
  2. Enter the SSID, security type, password, and any other relevant settings required to connect to your Wi-Fi network.
  3. Click Save from the File menu.

Step 3: Creating a Blueprint in Apple Configurator
  1. Go to Blueprints and select Edit Blueprints.
  2. Click on New from the bottom left and enter a name for the blueprint.
  3. Select the blueprint and click on the Add button (located on top of the Configurator) and choose Profiles and select the Wi-Fi profile created in the previous step. Alternately right-click on the blueprint and click on Add and choose Profile to add the Wi-Fi profile.
  4. Select the blueprint and click on the Prepare button on top of the Configurator or right click on the blueprint and select Prepare.
  5. Select Manual configuration > Supervise devices, to supervise the device, and click Next.
  6. Select New Server and click Next.
  7. Specify a name and input the URL, which can be found in Enroll > Platform – Specific > tvOS > Apple Configurator and click Next.
  8. To create a new organization, select the New Organization option from the drop-down menu, and click Next.
  9. Choose to sign in to device enrollment program by entering an Apple ID or select Skip.
  10. Enter the information of your organization and then select Next.
  11. Select Generate a new supervision identity and click Next.
  12. From the Setup Assistant screen, select the steps to be shown to the user. In case you need to skip all the steps in Setup Assistant, select the ‘Don’t show any of these steps’ option. Click Prepare.
  13. Enter user credentials, and the blueprint is prepared.

Step 4: Applying Blueprint to the Apple TV

Connect the Apple TV to the Mac running Apple Configurator using a USB cable.

OR

Connect the Mac running Apple Configurator and the Apple TV by pairing them over a network.

  1. On your Apple TV, go to Settings > Remotes and Devices > Remote App and Devices.
  2. On your Mac, open Apple Configurator 2.
  3. From the Apple Configurator 2 menu, choose the Paired Devices option.
  4. From the search results, click Pair next to your Apple TV.
  5. Enter the 6-digit pin that appears on the screen of your Apple TV.
  6. Select your Apple TV in the device window of Apple Configurator.

    Note:

    The Mac and Apple TV should be connected to the same Wi-Fi network.

    enroll apple tvs in hexnode mdm

  7. Select the previously created blueprint from the Blueprints option on the top of Configurator and click Apply. You have successfully enrolled your Apple TV in Hexnode.

You can find the installed profile in Apple TV from Settings > General > Device Management:

ABM enrollment

Apple Business Manager was introduced by Apple to help Business and Educational organizations deploy Apple devices. Using ABM, a brand-new Apple device can be enrolled in Hexnode without a technician ever touching it. After the devices have been enrolled in Hexnode, you can apply DEP policies via the Hexnode portal.

Pre-requisites:

  • tvOS 10.2 or later
  • The organization should be enrolled in Apple Business Manager. Also, make sure to link Hexnode with ABM using a secure token.
  • The device must have been ordered after March 1, 2011, whether it was purchased directly from Apple or a participating Apple Authorized Reseller or carrier.
  • If the device was purchased directly from Apple, the Apple Customer Number that is assigned to your organization is required to connect eligible orders and devices to ABM.
  • If the device was purchased directly from a participating Apple Authorized Reseller or carrier, the device must be linked to that reseller’s DEP ResellerID. The actual date of eligibility is determined by the participating Apple Authorized Reseller or carrier sales’ history.

Here is how to assign Apple TVs to the Hexnode server via ABM:

  1. Navigate to Apple Business Manager and log in to your account.
  2. Complete the two-step verification.
  3. Click Devices. Search and select the required devices from the list. You can filter devices based on their source, order numbers, device types, etc. Then, click on the database icon.
  4. Next, click the Choose device management option and select the MDM server to assign the devices with that server.

The device is now ready for deployment.

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