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What, why, when and how to clear cache on Android devices?

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1 week ago

Introducing Policy Reports on Hexnode UEM

We have listened to all of your feedback, and we’ve decided to introduce another type of report. So now, in addition to Device Reports, User Reports, Audit Reports, and others, you can also find Policy Reports upon navigating to the Reports tab. Currently, this section will be holding just one type of report called All…

1 week ago

Can't connect to Remote View on Windows

Hello I have been trying to initiate a remote session on a user’s Windows device, but it is getting stuck in the “Connecting to device...” state. I have followed the exact steps in this help document: https://www.hexnode.com/mobile-device-management/help/how-to-enable-remote-view-for-windows-10-devices/ I can assure that the user has agreed to the required permissions in the Remote assist app. Am…

1 week ago

Apple Configurator: Prevent users from releasing devices from ABM

Hi there!   I’m currently enrolling our company’s Apple devices into Apple Business Manager (ABM) and noticed that users can remove ABM and UEM supervision on their own. We’re managing these devices with Hexnode UEM.   Is there a way to restrict users from removing supervision? These devices are corporate-owned, and we need to ensure supervision…