Mobility has been a game changer in Hospitality. Restaurants and hotels are leveraging mobile devices at an unprecedented scale to streamline operations and enhance customer experience. From the digital menus in restaurants to mobile payments to mobile customer services and even to auto door lock/unlock via mobile devices – hotels are becoming more inviting and personal than ever.
Hexnode MDM for Hospitality delivers a powerful yet easy-to-use Mobile Device Management solution equipped to meet the unique needs of organizations across the Hospitality spectrum. Deploy Hexnode MDM and start cashing in on the mobile revolution, while keeping the security risks at bay.Hexnode MDM for Hospitality delivers a powerful yet easy-to-use Mobile Device Management solution equipped to meet the unique needs of organizations across the Hospitality spectrum. Deploy Hexnode MDM and start cashing in on the mobile revolution, while keeping the security risks at bay.
Mobile Devices can transform customer experience right from check-in throughout the entire guest life-cycle. Mobile check-ins help guests dodge the endless queues for checking in to a hotel. Bedside tablets help order room service or schedule cleaning. In restaurants, Tablets make excellent digital menus to simplify orders and even accept mobile payments. Hexnode MDM for Hospitality lets you wirelessly deploy all of the necessary apps on the devices. Apps and web-clips can easily direct guests to a web portal for check-ins or orders. With Hexnode MDM, you can turn on Kiosk mode on iPads, whereby locking onto a specific app, which is perfect for a digital menu or POS Kiosk.
Mobile devices help streamline organizational structures for increased operational efficiency. With Smartphones and Tablets connected to the hotel's ERP or Property Management System, staff can promptly address guest requests, update PMS data on the go, communicate information among other staffs and be in the know at all times. Mobile Devices allow you to listen in to what customers are upto and interact with them on Social Media. With Hexnode MDM, staff devices can be batch configured for first use and features selectively enabled based on the requirements. With remote management capabilities, you don't have to worry about confidential information getting into the wrong hands. You can remotely lock or wipe a lost device directly from Hexnode MDM portal.
Mobility helps employees get work done easily and efficiently. Staffs no longer have to slouch over a desk or run back and forth between the customers and the office. Instead they can be right by the guests and be of more assistance. Working mobile allows staff to address customer queries from anywhere and even beyond their working hours. Furthermore, staff can be dynamically assigned based on workload and schedule. Configuring and setting up these devices for staff use can be tiring. Not if you have Hexnode MDM. Forget manually prepping devices, Hexnode MDM allows you to configure device settings and apps at once. You can remotely monitor, manage and secure all your devices right from Hexnode MDM portal.
Delivering quality service is one thing, but turning your guests into loyal customers and establishing lasting relationships with them is a whole other story. Mobility gives you the extra edge to accomplish just that. Mobile devices can be of help in identifying and recording guests' preferences, habits and traits which can be used to personalize their experiences each visit. Ditch physical cards and coupons, mobile apps work as loyalty cards to offer benefits on subsequent visits. Hexnode MDM let's you deploy your in-house app on the guest devices without having to publish it a public appstore. You can also set up app catalogs to feature in more apps or direct guests to specific web-apps or portals.
Mobile Devices help gather customer data and insights, which helps in better decision making.Hoteliers can better up-sell and cross-sell products and services based on the customer profile. Since mobile devices may hold guests' personal information and confidential credit card info, it's of utmost importance they stay secure at all times. With Hexnode MDM for Hospitality, you can secure the devices and apps complying with the industry's policy and regulations. You can precisely identify compliance issues and secure the devices in no time.