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What is Hexnode MDM App?

The Hexnode MDM app is the agent app used to establish the device-server communication required for managing iOS and Android devices. With this agent app installed on your devices, Hexnode can remotely set up device configurations, enforce security measures, simplify app management, execute remote actions, and lock down your devices in kiosk modes.

Notes:

  • Hexnode MDM app is not a stand-alone app and requires Hexnode’s UEM solution to manage endpoints.
  • The app requires the Device Administration permission for managing Android devices.
  • The device, user, app, and server details can be viewed on the app.

Set up Hexnode MDM App

To set up Hexnode MDM for Android devices,

  • Download the Hexnode MDM app from the Google Play Store or download the apk here.
  • Open the app, enter the server name in the text area provided. If asked, enter the email address and password provided by the administrator.

    Or

    If you have a QR code, click on the QR code icon and scan it to enroll devices. The QR code is available either from the portal (Enroll > Platform-Specific > Android > QR Code, Email or SMS) or will be sent to the users via email.

  • Activate Device Administration and follow the on-screen instructions.
Notes:

  • In addition to the above-mentioned methods, Hexnode offers a plethora of other options to enroll Android devices.
  • The Hexnode for Work app is used to manage devices in the Android Enterprise program.

For iOS devices, the app will be installed as soon as the MDM profile is installed on the devices. Allow the app to access location and send notifications.

Features of Hexnode MDM App

  1. Location: Hexnode can fetch the location of a device only if the Hexnode MDM app is installed on the devices. The end-users can send location notes from the app. Make sure to grant the location access permission to the app.
  2. Send Location notes from Hexnode MDM app

  3. Messaging: The messages sent by the admin can be accessed right within the app. The app stores the complete history of messages sent via the MDM portal. You can view the message history even in the absence of a steady network connection.
  4. View Messages in Hexnode MDM app

  5. Enterprise App Catalog: The MDM app has its own app store for providing apps to your users. You can choose to access and install the apps that are approved by your enterprise.
  6. Enterprise app catalog in Hexnode MDM app

  7. Compliance: The app displays the compliance info of your devices. You can make sure whether your devices meet the compliance requirements set by your organization.
  8. View Compliance Details in Hexnode MDM app

  9. Remote View and Control: Hexnode MDM app lets you remotely view and control the screen of your device in real-time. Remote view feature works on Android and iOS devices. Whereas, Remote control feature works on Samsung Knox devices.
  10. Enable Remote View in Hexnode MDM app