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  3. How to enroll Android mobile devices in Hexnode MDM
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  3. How to enroll Android mobile devices in Hexnode MDM

How to enroll Android mobile devices in Hexnode MDM

The Android phones and tablets can be enrolled in different ways

  1. No authentication enrollment
  2. Email/ SMS enrollment
  3. Self enrollment
  4. QR Code Enrollment
  5. ROM enrollment
  6. Android in the Enterprise enrollment(a.k.a Android for Work)

No Touch Enrollment

  1. Zero Touch Enrollment.
  2. Samsung Knox Enrollment.

Enroll Android mobile devices without authentication

The enrollment without authentication will require only the server name and no enrollment credentials. This is the fastest way of enrollment. All the device that are enrolled this way will be assigned to a default user.

Note:

A prompt for VPN activation will arise since the option Prompt to activate VPN is enabled under Admin > General Settings > Data Restriction (Android).

  1. Open Google Play store and download and install Hexnode MDM application.
  2. Open the app and enter the server name which will look something like : <portalname>.hexnodemdm.com.
  3. Enable the Device administration permission, Usage access permission, Draw over apps permission, Write system settings permission, Notification access
    permission and Allow app installation permission.
  4. Click Allow in the following pop ups which asks for location, storage and phone permissions.

Your device will now be enrolled.

Enroll Android mobile devices with authentication

Here, the user will have to authenticate the enrollment using the enrollment credentials send to them via an enrollment request.

  1. Open Google Play store and download and install Hexnode MDM application.
  2. Open the app and enter the server name which will look something like : <portalname>.hexnodemdm.com.
  3. Enter the username and password mentioned in the enrollment mail or SMS.
  4. Click Next.
  5. Enable the Device administration permission, Usage access permission, Draw over apps permission, Write system settings permission, Notification access
    permission and Allow app installation permission.
  6. Click Allow in the following pop ups which asks for location, storage and phone permissions.

Self enrollment

Self-enrollment allows the users to enroll devices with their Active Directory/Azure Active Directory/Google user credentials. For other users, the admin may create a default user and a dedicated password manually or assign a common password or individual passwords for the users and sends it to them as a bulk mail. The enrollment process is pretty much the same.

  1. Open Google Play store and download and install Hexnode MDM application.
  2. Open the app and enter the server name which will look something like : <portalname>.hexnodemdm.com.
    • For AD users, enter the AD username (format: domain\name) and password.
    • For Azure AD users, enter the Azure AD username and password.
    • For Google users, enter the G Suite username and password.
    • For other users, enter the user email and password.
  3. Click Next.
  4. Enable the Draw over apps permission, Usage access permission and Device administration permission.
  5. Click Next and click Grant to grant additional permissions.
  6. Click Ok to grant access to GPS, storage and phone.
  7. Click Allow in the following pop ups which asks for location, storage and phone permissions.

QR Code Enrollment

At time, it becomes quite difficult with enrollment using the portal name, username & password. Hexnode MDM lets you enroll the devices by merely scanning the QR code.

Open Enrollment

For Open- enrollment, QR code will be present within the Hexnode MDM console.

  1. Login to your Hexnode MDM portal.
  2. Navigate to Enroll > Platform – Specific > Android > QR Code, Email or SMS.
     

    On Screen QR Code
     
  3. Download Hexnode MDM app from the PlayStore.
  4. Open the app and tap on the QR code icon on the bottom left of the screen.
  5. Scan the QR code on the screen and follow the on-screen instructions to complete the enrollment process.
  6.  

    Note:

    Alternatively, you can send the QR code send to the user via email, or using the server name via email or SMS, and they can enroll using them.

    Enrollment with Authentication

    The QR Code required for the enrollment process will be send via email.

    Pre-requisites

    • Ensure that you enable authentication mode via email.
    • Go to Enroll > Settings.
    • Under Request Modes > check Email.
    • Under Authentication Modes > check Enforce authentication and click on Save.

    To Send Enrollment Request

    1. Login to your Hexnode MDM portal.
    2. Navigate to Enroll > Platform – Specific > Android > QR Code, Email or SMS.
    3. Select enrollment request mode as Email.
    4. Select the user and send the enrollment request.




    An enrollment request mail will be received which contains the QR code.



    1. Open Google Play Store and download and install Hexnode MDM app.
    2. Open the app and click on the QR Code icon on the bottom left of the screen and scan the QR code received via mail.
    3. Click on Agree.
    4. Enable Device administration, Usage access, Draw over apps, Write system settings and Notification access.
    5. Click on Next and the click on Grant to grant additional permissions.
    6. In the following pop-ups, click on Allow to grant the additional permissions.
    7. Your device will now be enrolled with Hexnode MDM.
    Note:

    You can use the QR Code only once for the enrollment process, after which the QR Code will be invalid.

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