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How to set Lock Screen Message on iOS device using Hexnode

Hexnode enables you to set lock screen message on iOS devices. An employee in your organization may lose or misplace their devices which contains corporate data. This poses a severe threat to the organization. Hence, lock screen messages are enabled which helps in finding the device. The message sent through the server will be displayed on the lock screen.


Lock screen message is supported only on Supervised iOS device 9.3 and later.


Lock screen message is available on Enterprise and higher subscription plan.

To set lock screen message on iOS device

  1. Login to your Hexnode portal.
  2. Go to Policies.
  3. Select an existing policy or create a new one by clicking on New Policy.
  4. From iOS > Configurations, select Lock Screen Message and click on Configure.

You will have the following options to be configured.

  • “If found, return to” Message: Enter a relevant message.
  • Asset Tag Information: Enter other valid information.

You can add wildcards as the Asset Tag information.
Asset Tag Information supports the use of the following wildcards,

  • %devicename%
  • %imei%
  • %serialnumber%
  • %name%
  • %email%
  • %deviceid%
  • %domain%
  • %netbiosname%
  • %udid%
  • %model%
  • %phonenumber%
  • %iccid%
  • %wifimacaddress%
  • %username%
  • %assettag%
  • %department%
  • %devicenotes%
  • This would help to create custom lock screen messages specific to each user. For example, if you use the wildcard %name%, the Asset Tag Information field gets populated with the name of the user assigned to that device.


    To Associate Lock Screen Messages to Devices / Groups.

    If the policy has not yet been saved,

    1. Move on to Policy Targets.
    2. Click on +Add Devices.
    3. Select the devices and click OK.
    4. Click on Save to apply the policy to the devices.

    Apart from devices, you can also associate the policies to device groups, user and user groups from Policy Targets.

    If the policy has been saved, you can associate it by another method.

    1. From Policies, check the policies to be associated.
    2. Click on Manage → Associate Targets, select the device.
    3. Click on Associate to apply policy to the devices.

    Here, once the policies have been applied, lock screen message will be displayed on the lock screen.

    Lock Screen Message will be displayed as shown below.

    set lock screen message on iOS device using Hexnode MDM.


    It displays the required messages on the lock screen. Hence it is highly recommended to provide your contact details which can help in finding the lost or misplaced device.


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