How to lock Android Devices to a Single App Kiosk Mode

Single app mode or kiosk mode is a feature where a mobile device is locked on to operate a single app. Converting an Android device to kiosk is a simple process when done with Hexnode MDM.

Create a single app kiosk policy for Android

1. Login to your Hexnode portal.
2. Navigate to Policies.
3. Select an existing policy or create a new one by clicking on New Policy.
4. Go to Kiosk Lockdown > Android Kiosk Lockdown > Single App and click Configure.
5. Click on the + icon and select the app/shortcut from the list.
6. Go to Launcher and provide the App auto-launch delay in seconds.
7. Save the policy.

To Associate Policies to Devices / Groups.

If the policy has not yet been saved.

1. Navigate to Policy Targets.
2. Click on +Add Devices.
3. Select the devices and click OK.
4. Click on Save to apply the policies to devices.

Apart from devices, you can also associate the policies to device groups, user and user groups from Policy Targets.

If the policy has been saved, you can associate it by another method.

1. From Policies, check the policies to be associated.
2. Click on Manage → Associate Targets and select the device.
3. Click on Associate to apply policy to the devices.





Note:

• When a single app kiosk policy is created, the kiosk app will automatically become the auto-launch app with a launch delay of 0 sec. This means that the kiosk app will run in the foreground all the time. The device will not be able to exit the kiosk from the user end. However, the auto-launch delay can be changed. The device will launch the app automatically if the device sits idle for the specified time period.
• If you are adding store apps in kiosk mode, ensure that the application is already installed on the device.
• Enterprise app will be installed silently on KNOX, LG GATE, Kyocera, rooted Android and devices with Hexnode as System app.
• For devices supporting silent app installation – Installation/updation of apps running in single app kiosk requires the user to exit from the app to the launcher to start the download. However, on other devices, click on the wrench icon to install/update the app.

Troubleshooting Tips

• Device got stuck in Single App mode while the app is open.
• Blocked Package Error.