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How to configure Point Mobile devices with OEMConfig?

This article will help you configure Point Mobile devices with OEMConfig via Hexnode UEM.

Some original equipment manufacturers (OEMs) may develop OEMConfig apps that are capable of configuring and managing device-wide settings on their respective OEM devices. Point Mobile is one such device manufacturer that offers a full range of rugged handheld devices, payment devices, mobile computers, and more. Its OEMConfig app enables administrators to establish granular controls over Point Mobile Android devices. But, in order to configure these controls, admins must make use of a Unified Endpoint Management (UEM) platform such as Hexnode.

Hexnode provides a single centralized console to manage and configure Point Mobile devices using the Point Mobile OEMconfig app. Its intuitive and crisp UI makes Point Mobile device management a breeze.

Pre-requisites:

Note:

  • Works on Android 6.0+ devices.

Add OEMConfig app to Hexnode app inventory

OEMConfig apps are available in Managed Google Play Store. In order to configure the app, it first needs to be approved and added to the app inventory. For approving and adding apps:

  1. Navigate to the Apps tab.
  2. Click on the +Add Apps button and select Managed Google Apps from the drop-down list.
  3. Select the Point Mobile OEMconfig app to be approved from the Collaboration section. (Optional) You can also search for the required OEMConfig app by making use of the search button.
  4. Click on Approve.
  5. Another popup comes showing the permissions required by the app. Go through it and click Approve to finalize.
  6. You will be taken to the Approval Settings page. Here you have to choose the method by which you would like to handle new app permission requests. You can choose from:
    • Keep approved when app requests new permissions: Select this option to enable automatic reapproval. This ensures that the app is reapproved regardless of the new permissions being requested.
    • Revoke app approval when this app requests new permissions: Remove the app from the store until it is reapproved when the app requests new permissions.
  7. Go to the Notifications tab. Here you can add email addresses to subscribe for email notifications when the apps you have approved request new permissions. Enter the email address and click on Add. You can add as many subscribers as you need. Click Save.

Add OEMConfig app to the device

Once the app is added to the inventory, it needs to be pushed to the device. This can be done either by using Mandatory App Policy or through Install Application action.

Configure Point Mobile OEMconfig app

Perform the below steps to enable Point Mobile-specific configurations for your devices:

  1. Go to the Policies tab on your Hexnode portal.
  2. Create a new policy with the New Policy button or select an existing policy.
  3. From Android > App Management, select App Configurations.
  4. Click on Configure and +Add new configuration button.
  5. Select Point Mobile OEMconfig from the list of approved apps.
  6. The app configuration screen is displayed. Configure the below settings available for that app provided by the OEM:
System Settings
  1. Sound volume option
    Settings Description
    Notification volume You can either set the notification volume to its current option or select the volume level from 1 – 7.
    Alarm volume You can either set the alarm volume to its current option or select the volume level from 1 – 7.
    Music volume You can either set the music volume to its current option or select the volume level from 1 – 7.
    Ring volume You can either set the ring volume to its current option or select the volume level from 1 – 7.
  2. Other sound options
    Settings Description
    Vibrate touch Configuring this feature makes the device vibrate at instances like touching the navigation button, interacting with the keypad etc. If configured as:
    1. Keep Current option: The current setting on the device end is preserved.
    2. Enable: The device vibrates when the user interacts with the device.
    3. Disable: The device does not vibrate when the user interacts with the device.
    Touch sound The device can be made to play a “click” sound when the screen is tapped. If configured as:
    1. Keep Current option: The current setting on the device end is preserved.
    2. Enable: A sound is played when the screen is tapped.
    3. Disable: There is no sound played when the screen is tapped.
    Charging sound Point mobile devices can be configured to play a sound when a charger is connected. One can choose from:
    1. Keep Current option: The current setting on the device end is preserved.
    2. Enable: A sound is played when a charger is connected.
    3. Disable: There is no sound played when the charger is connected.
    Screen lock The options under this are:
    1. Keep Current option: Screen lock will be present if the device is protected with pin/password etc., and will be absent if the device is not. Screen lock can also be configured from the device end.
    2. Enable: The screen will be locked after the time set on the device.
    3. Disable: Selecting this setting will disable the screen lock on the device.
    Dialpad Dialpad is used to make calls. If configured as:
    1. Keep Current option: The Dialpad is shown or hidden depending upon the configuration on the device end.
    2. Enable: Select this option to enable Dialpad on the device.
    3. Disable: Select this option to disable Dialpad on the device.
  3. Display Settings
    Settings Description
    Rotate Screen The options available are:
    1. Keep Current option: The current setting on the device end is preserved.
    2. Enable: The screen rotates according to the orientation of the device.
    3. Disable: Select this option to set the screen in portrait mode.
    Sleep timeout Making changes to this setting allows one to configure when a device goes to sleep. Different time durations can be chosen for sleep timeout like 15 sec, 30 sec and so on. The other options available are:
    1. Keep Current option: The current setting on the device end is preserved.
    2. Never: This will prevent the device from going to sleep.
    Touch sensitivity Using this setting, one can determine the kind of touch that the touch panel needs to be sensitive to. The options available are:
    1. Wet: The device will respond even if the touch panel is wet.
    2. Normal: The device will respond to the touch with fingers.
    3. Comfort Glove: The device will respond to the touch with winter gloves.
    4. Cotton Glove: The device will respond to the touch with cotton gloves.
    Screen brightness Specify whether to configure the screen’s brightness. You can either set it to its current option or set the brightness level from 0 to 100 with an interval of 10.
  4. Date & Time
    Settings Description
    NTP server NTP servers are used to synchronize device time over the internet. Enter the NTP server address that needs to be used.
    Use DHCP NTP server Specify whether to enable or disable the DHCP NTP server. You can also set it to its current option.
    Use 24hours format Choose whether to use the 24 hours format. You can choose to keep its current option or enable/disable this setting.
    Time Zone Choose the time zone, like America/New_York, Europe/London, etc.
    Automatic Timezone Specify whether to set the time zone as automatic to display the network-provided time zone. You can either enable or disable it.
    Time Enter the time in the format HH:MM
    Date Enter the date in the format YYYY-MM-DD
    Automatic date time Specify whether to enable or disable the network-provided time.
  5. Device restriction
    Settings Description
    Disable screenshot The options available are:
    1. Keep Current option: The current setting on the device end is preserved.
    2. Enable: If enabled, screenshots cannot be taken.
    3. Disable: If disabled, screenshots can be taken.
    Hide airplane mode in power menu The power menu is brought up by pressing and holding the “Power button”. It can be set as:
    1. Keep Current option: The current setting on the device end is preserved.
    2. Enable: If enabled, the airplane mode will be hidden.
    3. Disable: If disabled, the airplane mode will be shown.
    Hide quick Settings The Quick Settings panel is accessed by dragging down the Notification Panel. If configured as:
    1. Keep Current option: The Quick Settings panel is shown or hidden depending upon the configuration on the device end.
    2. Enable: The Quick Settings panel is hidden.
    3. Disable: The Quick Settings panel is shown.
    Screen brightness Specify whether to configure the screen’s brightness. You can either set it to its current option or set the brightness level from 0 to 100 with an interval of 10.

Wireless and Network Settings
Settings Description
GPS GPS is a useful feature to get an accurate location on the phone. The options available are:
  1. Keep Current option: The current setting on the device end is preserved.
  2. Enable: GPS will be enabled.
  3. Disable: GPS will be restricted.
Wi-Fi It can be configured as:
  1. Keep Current option: The current setting on the device end is preserved.
  2. Enable: Wi-Fi can be switched on.
  3. Disable: Wi-Fi will be switched off at all times and will not turn on even if the user tries to turn it on.
Bluetooth Settings available under this configuration are:
  1. Keep Current option: The Quick Settings panel is shown or hidden depending upon the configuration on the device end.
  2. Enable: Bluetooth can be switched on.
  3. Disable: Bluetooth will be switched off at all times and will not turn on even if the user tries to turn it on.
NFC Configuring NFC will allow the user to read/write NFC tags, exchange data with other NFC devices and even become an NFC tag that can be read by other NFC devices. It can be configured as:
  1. Keep Current option: The Quick Settings panel is shown or hidden depending upon the configuration on the device end.
  2. Enable: NFC will be enabled on the device.
  3. Disable: NFC will be blocked.

Wi-Fi Settings
Settings Description
Power save Choose whether to enable or disable the power saving mode on the devices. You can also preserve its current setting by choosing the Keep Current Option.
Roaming trigger When the configured Access Point’s moving RSSI falls below a particular value, an automatic scan is initiated for Access Points with a stronger signal. This value can be configured using this setting. It can take any values from –50 to –90 with an interval of 5.
Scan trigger Set the scan trigger option from –50 to –90 with an interval of 5 or keep its current option.
Keep Alive Mode If the device becomes inactive for some time, the device will go into doze mode. All network activities are suspended at this time.

Configuring this setting can prevent it. If configured as:

  1. Keep Current option: The current setting on the device end is preserved.
  2. Enable: Setting this option will keep the devices connected to the Wi-Fi network even if the screen is turned off. 
  3. Disable: The device will go to doze mode, and all network activities will get suspended.
802_11d This specification is a modified version of IEEE standard 802.11d that lets a device comply with the wireless communications regulations of their respective countries. The options available are:
  1. Keep Current option: The current setting on the device end is preserved.
  2. Enable: The device can communicate using this standard.
  3. Disable: The device cannot communicate using this standard and might have to operate using a different standard.
Internet Access Checking Specify whether to enable or disable internet accessibility checking after Wi-Fi network connection. You can also preserve the current setting with the ‘Keep Current Option’.
Reconnect interval Specify the interval to reconnect the device to the network if there is any connection failure.
Auto join Auto-join lets the device automatically connect to the network when it’s in the vicinity of the network. You can set this option as Keep Current Option, Enable, or Disable.
Internet Notification Specify whether to enable or disable internet notification. You can also set it to its current setting on the device.
5 GHz channel list This setting allows one to choose channels in 5 GHz.
2.4 GHz channel list Choosing channels helps in increasing Wi-Fi coverage. This setting allows one to choose channels in 2.4 GHz. 2.4 GHz has channels from 1 to 13.
Country Enter the country name.
Band frequency This setting can be configured to change the Wi-Fi band. The options under this are:
  1. Keep Current option: The current setting on the device end is preserved.
  2. Auto: When this option is enabled, the best band is automatically chosen.
  3. 2.4 GHz: Enabling this option will connect the phone to a 2.4 GHz Wi-Fi network.
  4. 5 GHz: Enabling this option will connect the phone to a 5 GHz Wi-Fi network.

Ethernet Settings
  1. Ethernet proxy settings
    Settings Description
    Bypass proxy Configure whether to bypass the proxy server or not.
    Proxy port Enter the port number of the proxy server.
    Proxy hostname Enter the server address of the proxy.
    Proxy Set the proxy mode as either Manual or Proxy Auto Config.
    PAC URL If Proxy is set to Proxy Auto Config, input the PAC file URL.
  2. Static IP Settings
    Settings Description
    DNS2 Give the directory lookup service that needs to be accessed if DNS1 is unavailable.
    DNS1 Enter the directory lookup service that needs to be accessed first.
    Gateway Enter the Gateway IP.
    Netmask Enter the mask for the LAN.
    IP address Enter the IP address of the server.
    Ethernet type Configure this setting to choose if the IP address should be allotted automatically or provide it manually. The options that can be chosen are:
    1. Keep Current option: The current setting on the device end is preserved.
    2. Static: If enabled, then the IP address can be manually configured.

Screen Lock
Settings Description
New Screen Lock You can create a new screen lock for your Point Mobile devices. In the text field provided, you can input None, Swipe, PIN| 4 or more numbers (e.g., PIN|1234), PASSWARD| 4 or more numbers & letter combinations (e.g., PASSWARD|Abc1).
Previous Screen Lock Enter the previous PIN or password used for the screen lock. Enter the pin or password in the following formats:
  • PIN| 4 or more numbers (e.g., PIN|1234)
  • PASSWARD| 4 or more numbers & letter combination (e.g. PASSWARD|Abc1)

Scanner Settings
Settings Description
Scanner Settings Enter the JSON file path after pushing the scanner settings JSON file from the Scan2Stage PC tool. The file path should be in the format: /storage/emulated/0/eminstall.json

Button Settings
Settings Description
Button Settings Enter the JSON file path after pushing the HW buttons settings JSON file from the Scan2Stage PC tool. The file path should be in the format: /storage/emulated/0/eminstall.json
Power button control You can set this option to either Keep Current Option, Enable, or Disable. When this option is set as Enable, double click action is required to turn off the screen.

Associate Policies with Devices

If the policy has not yet been saved,

  1. Navigate to Policy Targets. Select the targets of the policy. They can be Devices, Device Groups, Users, User Groups or Domains.
  2. Click on +Add Devices or whatever the target is.
  3. Select the devices and click OK.
  4. Click on Save to apply the policies.

Or

If the policy has been saved already,

  1. From Policies, select the policies to be associated.
  2. Click on Manage > Associate Targets and select the device.
  3. Click on Associate to apply the policy to the devices.
Note:

The OEM specific-settings explained in this document are based on the configurations set by the respective OEM vendors, which may vary frequently. Since Hexnode is not solely responsible for setting up these configurations, you may find slight variations in the settings displayed on the portal from this document.

  • Managing 'Android Enterprise' Devices