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How to set up Web Content Filtering on Android Devices using Hexnode MDM?

Web Filters can block access to unwanted websites in your Organization, thereby saving network bandwidth. This policy can be configured for Samsung Knox Devices. Other Android devices won’t take effect if this policy is applied to them. To configure web filters,

  1. Login to your Hexnode portal.
  2. Head on to Policies.
  3. Select an existing policy from the list or add a new one.
  4. Go to AndroidSecurityWeb Content Filtering.

Blacklisting URLs

If you have a single URL or a particular set of URLs that you might want to keep away from the end user’s reach, then blacklisting them will be the better option. Even if you blacklist a specific page of a website (such as https://www.hexnode.com/mobile-device-management/), the whole domain (https://www.hexnode.com/) will be blacklisted.

Before adding URLs, make sure

  • URLs start with either http:// or https://.
  • Separate the URLs using commas or semi-colons.

To blacklist URLs,

  1. Login to your Hexnode portal.
  2. Go to Policies.
  3. Select an existing policy from the list or add a new one.
  4. Go to Android > Security > Web Content Filtering. Click Configure.
  5. Set the filter type as “Blacklist”.
  6. In the text box provided below, enter a URL that is to be blacklisted, followed by pressing the ‘check’ button to the right.

All the added URLs will be displayed on the same page, below the text field to enter URLs.

To remove a URL from the list, click on the x button provided near each URL you added.

Note:

  • Usually when you blacklist a URL in web filtering, it blocks the access to it in the browsers. However, it is possible to access the corresponding app.

Whitelisting URLs

A URL can be whitelisted if all other URLs except one are needed to be blocked. Note that you cannot add a complete URL including its subfolders (something like htpps://www.hexnode.com/mobile-device-management) to be inserted into the field. Even if you insert the complete URL, the entire domain (https://www.hexnode.com/ in the case of the above example) will be whitelisted. This feature is supported on Samsung devices with Knox 2.6 and above.

The same rules of blacklisting URLs apply here.

  • Prefix http:// or https:// to a URL.
  • Whitelist single or multiple URLs. Separate the URLs using commas or semi-colons.

To whitelist a URL,

  1. Login to your Hexnode portal.
  2. Go to Policies.
  3. Select an existing policy from the list or add a new one.
  4. Select Web Content Filtering from Android > Security.
  5. Click on the radio button corresponding the “Whitelist” option to set it as the filter type.
  6. On the box provided below, enter the URLs one by one, which needs to be whitelisted.
Note:

If two policies, one for whitelisting some URLs and the other for blacklisting some, are created, and is associated with the same device, whitelisting will not work, but the websites in the blacklist are blocked from being accessed.

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