Category filter

Change the Default user email address for tablet enrollment

TL;DR

To change the email address associated with the Default user used during tablet enrollment, go to Manage > Users, search for Default user, open the user record, and select Actions > Edit User. Update the email address in the user details and save the changes.

Executive Summary

The Default user in Hexnode can be edited from the Manage tab like other user records. This is useful when tablets are enrolled under a default user and the email address tied to that user needs to be changed. The update is performed from the user profile by opening the Default user entry and selecting Actions > Edit User.

When to change the Default user email address

Update the email address for the Default user when the email currently associated with the user record is no longer valid, needs to be reassigned, or must match the email address used for tablet enrollment workflows.

Note:

This article applies to the Default user record visible under Manage > Users. The user must be available in the user list to edit its details.

Change the Default user email address

Go to Manage in the Hexnode portal.
Select Users.
Search for Default user.
Click the Default user entry to open the user details.
Click Actions.
Select Edit User.
Update the email address in the user details.
Save the changes.

Expected result

The email address associated with the Default user is updated in Hexnode. Future references to this user record, including tablet enrollment contexts that use the Default user, will reflect the updated user email address.