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How to lock an Apple TV onto single app mode
Single app kiosk mode restricts Apple TV usage to a single app. Devices in single app mode run a single application, serving a specific purpose. As per the enterprise requirements, admins can set up an in-house app or a store app in Apple TV’s app Kiosk.
- This feature is available on Enterprise, Ultimate and, Ultra subscription plans.
- For an Apple TV to be put in single app mode, it needs to be supervised.
- Store apps cannot be deployed to Apple TVs from the Hexnode portal. However, store apps already installed on the devices can be added to a single app kiosk.
Create Single App Kiosk policy for Apple TV
- You can apply only one kiosk profile to an Apple TV at a time.
- Before adding an app to the kiosk mode, ensure that the app is installed on the device.
- Failure to do so will result in freezing the Apple TV in an inoperable mode. To recover the device, you will have to remove the kiosk profile from the device.
- While in single app mode, if the device loses network, you cannot make any further changes remotely on Apple TV from the Hexnode UEM console.
- Login to your Hexnode UEM portal.
- Go to Policies.
- Select an existing policy or create a new one by clicking on New Blank Policy.
- From Kiosk Lockdown, select Apple TV Kiosk Lockdown – Single App and click on Configure.
- Click on the + icon and select the app from the list.
Hexnode UEM enables you to enforce additional restrictions for Apple TV Kiosk. However, these features are supported by devices with OS version 10.2 and above.
Advanced Kiosk Settings
| Settings | Description | |
|---|---|---|
| Disable touch | Any input actions on the device can be prevented by enabling this option. | |
| Disable auto lock | This option will stop the device from locking itself. | |
| Enable VoiceOver | Selecting this option will enable the voice over feature to have the on-screen content read aloud to you. | |
| Enable Zoom | The user can zoom the device screen only if this option is enabled (Not available when disable touch option is active). | |
| Enable invert colors | This option, when checked gives the user the ability to enable the invert colors option. | |
| User Enabled Options | ||
| VoiceOver | This option, when checked allows the user to manually enable/disable the voice over feature in the device by triple-clicking the menu button on the Apple TV remote. | |
| Zoom | This option, when checked allows the user to manually enable/disable the zooming feature. This can be done by triple-clicking the touch surface on the Apple TV remote. | |
| Invert colors | This option, when checked gives the user the ability to enable/disable the invert colors feature. This can be done by triple-clicking the home button on the Apple TV remote. | |
Associate policies with devices/groups
If the policy has not yet been saved.
- Navigate to Policy Targets.
- Click on +Add Devices.
- Select the devices and click OK.
- Click on Save to apply the policies to devices.
Apart from devices, you can also associate the policies with device groups, users, and user groups from Policy Targets.
If the policy has been saved, it can be associated via the following method.
- From Policies, check the policies to be associated.
- Click on Manage → Associate Targets and select the device.
- Click on Associate to apply the policy to the devices.
