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How to lock an Apple TV onto Single App mode

Single app kiosk mode restricts the Apple TV usage to a single app. Devices in Single app mode runs a single application, serving a specific purpose. As per the enterprise requirements, Admins can configure an in-house app to run in single app Kiosk mode on AppleTV.

Notes:

  • This feature is available on Enterprise, Ultimate and Ultra subscription plans.
  • For an Apple TV to be put in single app mode, it needs to be supervised.

Create Single App Kiosk Policy for Apple TV

Warning:

  • You can apply only one kiosk profile to an Apple TV at a time.
  • Before adding app to the kiosk mode, ensure that the enterprise app is installed on the device.
  • Failure to do so will result in freezing the Apple TV in an inoperable mode. In order to recover the device, you will have to remove the kiosk profile from the device.
  • While in single app mode, if the device loses network, you cannot make any further changes remotely on Apple TV from the Hexnode MDM console.

  1. Login to your Hexnode MDM portal.
  2. Go to Policies.
  3. Select an existing policy or create a new one by clicking on New Blank Policy.
  4. From Kiosk Lockdown, select Apple TV Kiosk Lockdown – Single App and click on Configure.
  5. Click on the + icon and select the app from the list.

Hexnode MDM enables you to enforce additional restrictions for Apple TV Kiosk. However, these features are supported by devices with OS version 10.2 and above.

Advanced Kiosk Settings

Apple TV Single App Kiosk Advanced Kiosk Settings

Settings Description
Disable touch Any input actions on the device can be prevented by enabling this option.
Disable auto lock This option will stop the device from locking itself.
Enable voice over Selecting this option will enable the voice over feature to have the on-screen content read aloud to you.
Enable zoom The user can zoom the device screen only if this option is enabled (Not available when disable touch option is active).
Enable invert colors This option, when checked gives the user with the ability to invert colors.
User Enabled Options
Voice over This option, when checked allows the user to manually enable/disable the voice over feature in the device by triple-clicking the menu button in the Apple TV remote.
Zoom This option, when checked allows the user to manually enable/disable the zooming over the device by triple-clicking the touch surface on the Apple TV remote.
Invert colors This option, when checked gives the user with the ability to enable/disable the invert colors feature by triple-clicking the home button in the Apple TV remote.



Associate Policies with Devices/Groups

If the policy has not yet been saved.

  1. Navigate to Policy Targets.
  2. Click on +Add Devices.
  3. Select the devices and click OK.
  4. Click on Save to apply the policies to devices.

Apart from devices, you can also associate the policies with device groups, user and user groups from Policy Targets.

If the policy has been saved, you can associate it by another method.

  1. From Policies, check the policies to be associated.
  2. Click on Manage → Associate Targets and select the device.
  3. Click on Associate to apply policy to the devices.