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Get to know all about User details page of Hexnode

Hexnode makes user management a cakewalk for the IT department of an organization. Administrators can add, modify, group and delete users effortlessly. Furthermore, Hexnode presents the details of all the users in a comprehensive manner enabling the admin to keep tabs on the users quickly.

Adding Users

User management begins with adding users to the UEM console. Once the users are added to the console, the admin can assign devices, policies, apps, etc. In addition, Hexnode even allows the grouping of users. This enables the admin to perform specific actions on the users as a group.

The process of adding users to Hexnode was designed to make it convenient for the administrators. An admin can:

  1. Import users from directory services like AD, Azure AD, Google Workspace, and Okta.
  2. Create local users from the Hexnode console.
  3. Add users through CSV file.

Viewing User details

Once the users are added, the admin can view the user’s details under Manage > Users.

Section displaying users image title

To get a more comprehensive view of the enrolled users, simply click on the user’s name.

Detailed view of a user

Admin can view everything related to the user here. The page displays:

  1. The email address of the user below the user’s name.
  2. Activity Feed – It lists activities that involve the user. For example, if a policy has been associated with the user, if an associated policy has been removed etc. Click on each activity listed to know the date and time at which the action took place.

    Detailed information of an activity from the activity feed

  3. Devices – All the devices enrolled with the user will be listed along with their Status, Model, Serial Number, Platform and OS Version under this sub-tab. The admin can use the arrow next to the Name of the device to display all the devices in the ascending or descending order of the names.

    Details of devices assigned to a user

  4. Groups– If the user belongs to any group, the group name will be visible under the sub-tab. The admin will also see the group’s description and the timestamp of when the group was created.
  5. Policies– This tab displays the policies associated with the user. The version, along with the mapping of the policies will also be displayed. The version indicates the number of times the policy was modified. The mapping shows how the policy is associated with the user. If the policy is associated directly with the user, the Mapping will be shown as User. These policies can be disassociated from the user by clicking on the Trash icon. If the policy is associated with the user’s group, the Mapping will be shown as Usergroup. These policies cannot be disassociated from the user here. Also, the admin can associate policies instantly with the user by using the Associate Policy button.

    Details of policies associated with the user

  6. Location– The last known location of all the devices associated with the user will be shown. Apart from being displayed as a list, the location will also be illustrated on the map. Clicking on location in the list will pinpoint the location on the map. The location is shown on the default map of Hexnode. The admin can also switch to Google Maps on integrating Hexnode with Google maps API.
  7. Actions – Admins can perform critical actions on devices using this button. These actions can prove to be very useful when the admin is not in a position to physically access all the devices.
  8. Search bar– Based on the sub-tab chosen, the admin can search for any device, policy or group related to the user.
  9. Device details– This page also has a ribbon that provides an at-a-glance view of important information. The first column tells the admin the total number of devices associated with the user. The second column shows how many devices out of the total devices are not compliant with the rules laid down by the organization. The third column displays the number of devices that are not reporting to Hexnode. The fourth column contains the number of blacklisted apps present on the owner’s devices. The fifth column will have a green tick if all the devices are compliant. It will have a red exclamation mark to indicate that the user has non-compliant devices. The last column shows when the user has last reported to Hexnode.