ITAM for IT Administrators: Streamlining Manual Inventory Work

IT administrators are typically responsible for maintaining an accurate record of equipment while also handling device enrollment, support tickets, and user requests. When asset records are maintained separately from the UEM, this responsibility often defaults to manual spreadsheet updates performed alongside other tasks, which introduces delay and inconsistency into the inventory record.

This document outlines how Asset Management within Hexnode UEM reduces the manual component of this work.

Common Sources of Manual Effort

• Recording new hardware purchases in a system separate from the UEM console.
• Cross-referencing device assignment records against a separate spreadsheet during onboarding and offboarding.
• Manually identifying which peripherals are connected to which devices.
• Reconciling checked-out equipment (loaner laptops, spare monitors) against return dates without a centralized checkout system.
• Preparing physical inventory counts for audits using printed asset lists.

How Asset Management Addresses Each of These

• Registration: New equipment can be added through manual entry or bulk import (All Assets → Add Asset / Bulk Import), removing the need to maintain a separate spreadsheet in parallel with the UEM.
• Onboarding and offboarding: Kits allow a laptop, monitor, and accessories to be assigned or reassigned as a single unit rather than as separate line items requiring manual tracking. When an employee departs, all associated equipment appears within a single assignment record.
• Peripheral visibility: Detected Assets surfaces peripherals connected to managed devices automatically, based on existing endpoint telemetry. Administrators review this list and register relevant items using Add to Inventory, rather than physically inspecting devices to determine what is connected.
• Checkout tracking: Pools manage non-serialized inventory (cables, mice, headsets) by quantity, with checkout and return dates tracked directly in the system. The Checkouts view identifies overdue items without requiring a manual log.
• Audit preparation: The Audits section provides a structured workflow (Schedule Audit) for verifying inventory by location or asset type, with each item classified as Found, Not Found, or Misplaced. The resulting Discrepancy Report replaces manually prepared audit spreadsheets.

Day-to-Day Reference

Related Documentation

• Asset Management terminology glossary
• Hexnode Integrating IT Asset Management (ITAM) with UEM