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How to Rename a Device or Set Friendly Name?

If your organization is enrolling a large number of devices, it is hard to identify a particular device from the list of enrolled devices without a distinct name. With Hexnode, you can either rename a device or set a friendly name from the MDM console. Renaming a device replaces the device’s name on the portal as well as on the device. On the other hand, the Set friendly name feature allows the admin to change the device name on the portal as well as on the Hexnode app installed on the device but this will not change the actual device name.

Renaming a Device

Renaming a device allows the admin to replace the name of the device. The newly added device name reflects on the MDM management console as well as on the device settings.

Note:

Only supervised iOS devices can be renamed.


To rename a single device,
  1. On your Hexnode MDM console, go to Manage tab.
  2. Click on the device name, this will take you to the Device Summary page.
  3. Click on Actions and select Rename Device from the menu.
  4. Type in a name.
  5. Uncheck Append Number.
  6. Click Execute.


To rename devices in bulk,
  1. Go to “Manage” tab.
  2. Select the devices which need to be renamed or select all devices to rename all the enrolled devices.
  3. Select “Rename Device” from “Actions”.
  4. Provide a name.
    • Uncheck Append Number to name them all the same.
    • Check Append Number and set a starting number if you want to name the devices differently. For example, if the name is set as “Corporate iPad” and starting number as 5, then the first device will take the name “Corporate iPad-5”, the second device “Corporate iPad-6” and so on. If Append Number is unchecked, all the devices will be named as “Corporate iPad”.
  5. Click Execute.
Note:

Wildcards can be used to rename the device as per the details entered in the Hexnode console. The following wildcards are supported:

  • %devicename%
  • %username%
  • %deviceid%
  • %email%
  • %imei%
  • %osname%
  • %serialnumber%
  • %osversion%

On the device-end, this would look like:


Setting a Friendly Name on Hexnode MDM

A friendly name is the name of the device that appears on Hexnode MDM portal as well as Hexnode MDM app. The actual name of the device is not changed by this action. To set a friendly name,

Note:


Supported on all device platforms (Apple, Android, Windows and Fire OS).

For a single device

Setting friendly device name for MDM enrolled Apple devices

  1. From your Hexnode MDM console, navigate to “Manage” tab.
  2. Click on the device name, this will take you to the Device Summary page.
  3. Click on “Actions” > “Set Friendly Name”.
  4. Enter a device name and click Save.

For a few devices – Collective Name

The admin can set the same name for all the selected devices and append numbers to the name to differentiate between each device in the MDM management console.

  1. Go to “Manage”, select the desired devices.
  2. Click on “Actions” > Set Friendly Name > Set Collective Name.
  3. Enter a device name.
  4. Check the Append Number option.
  5. Choose a starting number.
  6. Click Rename.



Note:

Wildcards can be used to set a collective friendly name for the devices. The following wildcards are supported:

  • %deviceid%
  • %email%
  • %imei%
  • %osname%
  • %serialnumber%
  • %osversion%
  • %username%

For a few devices – Distinctive Names

To set different friendly names for each of the selected devices,

  1. Go to “Manage”, select the desired devices.
  2. Click on “Actions” > Set Friendly Name > Set Distinctive Name.
  3. Enter the desired friendly name individually for each of the devices.
  4. Click on Done.