How to disable or enable kiosk mode on devices instantaneously?

This document explains how to enable and disable kiosk mode on Android and iOS devices using remote actions from the Hexnode console. These remote actions can be performed together for both Android and iOS in bulk without having to do it individually on each platform. With Kiosk mode, you can lock the end user’s devices to a single app or multiple apps of your choice and control them using this remote action.

Enabling and disabling kiosk mode on devices using remote actions

Admins can enable or disable kiosk mode on devices from the Manage tab as mentioned below:

1. Navigate to the Manage Tab and select the Devices/Device Groups/Users/User Groups on which the kiosk policy is associated.
2. Click on Actions and under Kiosk, select Enable Kiosk Mode or Disable Kiosk Mode from the drop-down menu.
3. When you select Disable Kiosk Mode on Android devices, an option called “Auto-enable kiosk mode” will appear on the pop-up. If this option is enabled, kiosk mode will automatically reactivate if it is disabled, whether from the device itself or through the Disable Kiosk Mode action on Hexnode UEM portal. You can also configure an auto-enable interval, allowing the device to return to kiosk mode after a specified duration ranging from 1 to 1440 minutes.

   

4. Click on Continue on the pop-up stating, Enable Kiosk mode on Android and iOS devices (Web App Kiosk with Hexnode Browser Lite) devices or Disable Kiosk mode on Android and iOS devices (Web App Kiosk with Hexnode Browser Lite) devices after configuring the required settings.
5. Enter the technician password and click on Confirm.
6. The kiosk mode will be enabled/disabled on the selected devices.

Creating a Kiosk Policy on Android devices

You need to associate a kiosk policy with your devices before pushing the action Enable kiosk mode to those devices.

1. Go to Policies > New Policy > Kiosk Lockdown > Android Kiosk Lockdown – Multi App.
2. Click Configure and click on the + icon.
3. Select either of the options:

Add apps: To add the apps you wish to set in multi-app kiosk mode.

Add file shortcuts: Add PDFs and video files as file shortcuts to access them from devices in Kiosk mode. To add file shortcuts to the Kiosk lockdown policy, first add them in Apps > File Shortcuts.

4. Click Done.

To learn more about creating a kiosk policy, refer to this document for Android devices.

Creating a Kiosk Policy on iOS devices

1. Go to the Policies tab and create a New Policy, or choose to continue with an existing policy. Assign a suitable name and description for the policy if you are creating a new one.
2. Under Kiosk Lockdown > iOS Kiosk Lockdown, choose the Web App option. Tap on Configure.

To learn more about creating a Kiosk Policy, refer to this document for iOS devices.