1. Home
  2. General
  3. How to set up notification alerts via e-mail using Hexnode MDM

How to set up notification alerts via e-mail using Hexnode MDM

Hexnode MDM allows to send email notifications to admin and its enrolled users on almost all actions performed on the console. Admin can control what notifications can be received by himself and the associated users.

To configure notifications settings, perform the following steps.

  1. Navigate to Admin > Notification Settings.
  2. To enable or disable notifications, select or de-select checkboxes corresponding to the notifications.
  3. Notify the administrators on

    This includes the notifications the admin would like to receive.

    Notification alerts via e-mail using Hexnode MDM

    Notify the Administrators on

    Notification Description
    Domain synchronization This notification is received when an Active Directory domain synchronization occurs. Domain Synchronization can be done either manually (Admin > Active Directory > Settings > Sync Now) or automatically (daily sync).
    Remote wipe action initiated on user ‘Remote wipe’ action is initiated on a user.
    MDM agent removed from device Hexnode MDM is removed from a device.
    Device out of compliance This notification is received when a device fails to meet any one of the compliance requirements and is marked as non-compliant.
    Remote wipe action initiated on device ‘Remote wipe’ action is initiated on device.
    New user group created New user group is created
    Remote Wipe action initiated on user group ‘Remote wipe’ action is initiated on a user group
    Disenroll Device action initiated on device group ‘Disenroll device’ action is initiated on device group
    Domain deleted An Active Directory Domain is deleted
    Disenroll device action initiated on organizational unit ‘Disenroll device’ action is initiated on an organizational unit in Active Directory
    Policy deleted Policy is deleted.
    Location Scanning Failed When ‘Scan device location’ action fails
    Geofence created A geofence is created
    Android for work disenrolled Device is disenrolled from Android for Work
    User deleted An existing user is deleted.
    Lost mode enabled This notification is received when a device is reported stolen or misplaced and admin enables Lost Mode on the device from the console
    Device enrolled New device is enrolled with Hexnode MDM
    Device re-enrolled Disenrolled Device is re-enrolled with Hexnode MDM
    Device compliant Device meets all the compliance requirements
    Marked as disenrolled Device is marked as disenrolled
    User group deleted A new User Group is deleted
    Device group created A new Device Group is created
    Remote Wipe action initiated on device group ‘Remote Wipe’ action is initiated on a specific device group
    Domain configured A new Active Directory Domain is configured.
    Disenroll Device action initiated on domain ‘Disenroll device’ action is initiated on the devices in a domain
    Remote wipe action initiated on organizational unit ‘Remote Wipe’ action is initiated on an organizational unit
    MDM settings configured MDM Settings such as device inactivity settings, device scan settings, Knox settings, kiosk global settings etc. are configured.
    Mock location detected Mock location on a device is detected when you try to spoof your Android GPS location.
    Exited from kiosk Device exits from Kiosk
    User created A new user is created.
    Disenroll Device action initiated on user ‘Disenroll device’ action is initiated on a user.
    Enrollment email delivery failed Enrollment Email delivery fails for a device
    Device disenrolled A device is disenrolled from Hexnode MDM
    Device disenrolled by system Suppose that you initiate a ‘Disenroll Device’ action on a device. But the action could not complete because of some error, say, you lost your network connection. You try to enroll the same device under another user. The device enrolled under the previous user will be disenrolled.
    Clear activation lock action initiated ‘Clear Activation Lock’ action is initiated on a device.
    Disenroll device action initiated on user group ‘Disenroll device’ action is initiated on a user group.
    Device group deleted Device group is deleted
    Email settings configured Email settings are configured
    Domain details updated When AD Domain details are updated.
    Remote wipe action initiated on domain ‘Remote wipe’ action initiated on Domain
    New policy created A new policy is created
    Policy details updated Changes made to policy are updated to devices
    Lost mode disabled Lost mode is disabled on a device.
    API key generated An API key is generated.
    Android for work configured Android for Work is configured on a device.
    Device battery level Notifies when the device battery level falls below the value set under Admin > General Settings > Battery Level Alert.

    Notify the associated users on

    This includes the notifications the admin would like the enrolled users to receive.
    Notification alerts via e-mail using Hexnode MDM

    Notify the associated users on

    Notification Description
    Device enrolled A new device is enrolled with Hexnode MDM
    Device re-enrolled A disenrolled device is re-enrolled with Hexnode MDM
    Device compliant Device meets all compliance requirements
    Marked as disenrolled Device is marked as disenrolled
    Device battery level Notifies when the device battery level falls below the value set under Admin > General Settings > Battery Level Alert.
    Device disenrolled Device is disenrolled
    Device disenrolled by system Suppose that you initiate a ‘Disenroll Device’ action on a device. But the action could not complete because of some error, say, you lost your network connection. You try to enroll the same device under another user. The device enrolled under the previous user will be disenrolled.
    Disenroll device action initiated on device ‘Disenroll Device’ action is initiated on device. Upon successful completion of this action, the device will be disenrolled from Hexnode MDM.
    Clear activation lock action initiated ‘Clear Activation Lock’ action is initiated on device.
    Remote wipe action initiated on user ‘Remote Wipe’ action is initiated on a user. All devices enrolled under this user will be wiped off its contents.
    MDM agent removed from device Hexnode MDM app is removed from device
    Device out of compliance This notification is received when the device fails to meet any one of the compliance requirements. This device is marked as non-compliant.
    Remote wipe action initiated on device ‘Remote Wipe’ action is initiated on device
    Exited from kiosk Device exits from kiosk mode
    Disenroll device action initiated on user ‘Disenroll Device’ action is initiated on user. Upon successful completion of this action, the device will be disenrolled from Hexnode MDM.

  4. Save the changes.
  •  
  •  
  •  
  •  
  •  

Was this article helpful?

Related Articles

Leave a Comment