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Zebra Printer Real Time Clock settings

What is the Zebra Printer Real-Time Clock (RTC)?

The Real-Time Clock (RTC) is an internal component that tracks the current date and time on a Zebra printer. Accurate RTC settings are critical for time-stamping operational data, which is essential for audit trails and precise inventory management.

Why is accurate RTC setting rucial for Zebra Printers?

A precisely set Real-Time Clock ensures that all operational activities, including printed labels and internal log entries, are assigned an accurate timestamp. This is necessary for compliance, troubleshooting, operational analysis, and maintaining data integrity within industrial environments.

  • Audit & Compliance: Provides verifiable, timestamped data records.
  • Troubleshooting: Facilitates chronological analysis of device logs.
  • Operational Consistency: Prevents inconsistencies that arise from manual, per-device date and time adjustments by employees.
  • Data Accuracy: Ensures printed labels contain the correct, precise time.

Remote RTC Configuration with Hexnode UEM

The Set Clock remote action within Hexnode Unified Endpoint Management (UEM) allows administrators to configure the Zebra printer’s RTC remotely. This capability centralizes time synchronization across the entire device fleet, eliminating manual intervention and guaranteeing consistency.

Prerequisites for setting the clock

  • The Zebra printer must be enrolled in the Hexnode UEM console.
  • The device must be online and capable of receiving remote actions.

Step-by-Step Procedure: How to set clock for Zebra Printers via Hexnode

The remote Set Clock action is initiated from the Hexnode UEM console, applying the desired date and time to the selected printer.

  1. Navigate to Manage > Devices on the Hexnode UEM console.
  2. Select the specific Zebra Printer requiring the RTC update from the device list.
  3. Click on Actions > Edit > Set Clock.
  4. To set the time, enter the desired hours and minutes (e.g., 14:30 for 2:30 PM).
  5. To set the date, choose the required date from the date selector tool.
  6. Click Done to push the RTC configuration to the printer.

What happens on the device end?

Once the clock is set, any labels, receipts, or documents printed from the device will now display the updated date and time.

Remote Actions