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  3. How to install apps silently in iOS kiosk using Hexnode MDM
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  3. How to install apps silently in iOS kiosk using Hexnode MDM

How to install apps silently in iOS kiosk using Hexnode MDM

Silent app installation allows admin to push apps automatically to devices without user intervention. Here, all the apps pushed by the admin will be added to the device without showing any prompts. Single app mode devices being supervised, the app installation will occur in the background silently. No need for confirmation from the user-end. Hexnode MDM allows you to install apps silently on your supervised iOS devices even when your devices are in kiosk mode.

Silent app installation in iOS kiosk

To install apps silently in iOS kiosk,
First enable Single app kiosk or Multi app kiosk on the target device.



Notes:

  • Before adding an app in the single app kiosk mode, make sure the app is already installed in the device. Failure to do so will result freezing of the device in an inoperable mode. You will have to remove the kiosk profile from the device in order to recover the device.
  • For multi app kiosk, all the whitelisted apps should already be installed in the device. Otherwise, MDM will mark the device as non–compliant until those apps get installed on the device.

Install the required apps to the device

Now try adding apps to your device in kiosk mode.

  1. Install apps via Install Application action.
  2. Method – 1:

    Go to Management > Select the device > Choose Manage > Install Application > Select the apps from the list > Click Done.

    Method – 2:

    Click on a device > Select Actions > Install Applications > Select the apps from the list > Click Done.

  3. Install apps via Policies.
  4. Method – 1: Set Mandatory apps

    • Go to Policies > New Policy > Name it.
    • iOS Settings > App Management > Mandatory Apps > Configure.
    • Add Apps or App groups > Click Done.

    Method – 2: Select an App catalog

    • Go to Policies > New Policy > Name it.
    • iOS Settings > App Management > Catalog > Configure.
    • Add catalog > Click Done.

Associate the policy to the target device and the apps will be added to the device.


For devices in single app kiosk the app will install silently but will be hidden as the device is restricted to a single app.

For multi app kiosk, if the app was already included in the kiosk whitelist, then it will install silently on the device. Otherwise the app will silently install and disappear soon. However, such an app will appear under the list of Applications (Management > Devices > Select the device > Applications) installed on the device but with the status “Installed but hidden”.


Notes:

  • In single app kiosk the app installs silently and will appear on the device as soon as the device exit from kiosk mode.
  • Apps which were not included in the kiosk whitelist will install silently on devices in multi app kiosk and disappear soon. Such apps will reappear as soon as the device exit from the kiosk mode.

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