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Strategic Quickstart: Deploying Hexnode UEM for Unified Endpoint Management

Summary

Hexnode UEM is a cloud-native platform designed to manage and secure a multi-OS environment (iOS, Android, Windows, macOS, tvOS, ChromeOS, Linux, visionOS and FireOS). This quickstart MDM guide outlines the accelerated path from portal creation to full device enrollment and policy enforcement.

Phase 1: Portal Provisioning and Access

The first step in the device lifecycle is establishing your administrative command center.

Sign-up: Register at Hexnode.com.
Unique Portal URL: Your console is hosted on a dedicated subdomain (e.g., companyname.hexnodemdm.com).
Technician Roles: Define Role-Based Access Control (RBAC) under Admin > Technicians and Roles to delegate management tasks securely.

Phase 2: Mandatory Platform Configurations

Before endpoints can be managed, the portal must be linked to OS-specific push services.

A. Apple Management (APNs)

To manage iOS and macOS, an Apple Push Notification service (APNs) certificate is mandatory.

Path: Admin > APNs.
Process: Download the CSR, upload it to the Apple Push Certificates Portal, and re-upload the signed PEM certificate to Hexnode.

B. Android Enterprise (AE)

For modern Android management (Work Profile/Device Owner), link your portal to a Google account.

Path: Admin > Android Enterprise.
Advantage: Unlocks silent app installation and managed Google Play.

C. Windows & macOS

Ensure the Hexnode UEM Agent is utilized for advanced management beyond standard MDM protocols.

Phase 3: Strategic Enrollment Methodology

Enrollment establishes the management link. Choose a method based on ownership (BYOD vs. Corporate).

Method	Best Use Case	Platform
Zero-Touch	Corporate-owned / Out-of-the-box	Apple (ADE), Android (ZTE), Windows (Autopilot)
QR Code / URL	Rapid deployment / IT-led	Android, iOS
Self-Enrollment	BYOD / Employee-led	All Platforms (via SSO)
Agent-Based	Laptops / PCs	Windows, macOS

Phase 4: Policy Creation and Deployment

Policies are the “rules” governing your devices.

Navigate to Policies: Create a New Policy.
Define Restrictions: Toggle settings for Camera, Wi-Fi, Passcode, and Roaming.
App Management: Add mandatory apps under Required Apps > Add App.
Targeting: Associate the policy with specific Devices, Users, Device Groups, or OUs.

Phase 5: Remote Management Actions

Once devices are active, use the Manage tab to trigger real-time security commands:

Scan Device: Fetch current status and compliance data.
Remote Lock/Wipe: Protect data on lost or stolen hardware.
Kiosk Mode: Restrict devices to a single or multi-app environment.
Remote View/Control: Provide live support for troubleshooting.

The Hexnode Advantage: Strategic Differentiators

Hexnode provides a competitive edge over legacy MDMs through:

Zero-Friction Enrollment: Support for every native zero-touch framework.
Unified Policy Engine: Apply rules across different OS types from a single UI.
Instant-Sync: Leveraging APNs/WNS for near-real-time command execution.