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How to adjust volume on Chromebooks using Hexnode UEM?
The Set Volume remote action in Hexnode UEM allows IT administrators to precisely control audio levels on managed ChromeOS devices, ensuring a consistent user experience in locked-down environments like kiosks.
Why adjust Chromebook volume remotely?
Remotely setting volume levels prevents users from altering audio settings in public or shared environments (e.g., kiosks, digital signage, or classrooms), ensuring that alerts, media, and instructions are heard at the appropriate volume without user intervention.
- Consistency: Maintains uniform audio standards across a fleet of devices.
- Control: Prevents users or unauthorized personnel from muting or maximizing volume in restricted environments.
- Efficiency: Eliminates the need for manual, physical adjustments on each device.
Prerequisites
| Prerequisite | Condition |
|---|---|
| Operating Mode | The ChromeOS device must be in Kiosk mode. |
| Enrolment | The device must be enrolled in Hexnode UEM. |
Step-by-Step Guide: Remotely setting volume on ChromeOS devices
Follow these steps to push a specific volume level to your managed Chromebooks:
- Log in to your Hexnode UEM portal.
- Navigate to Manage > Devices.
- Click on the identifier of the required ChromeOS device to open its details page.
- On the top-right corner of the device details page, click the Actions button.
- From the dropdown list, navigate to Others and select Set Volume.
- In the pop-up window, enter the desired volume level (an integer between 0 and 100).
- Click Set Volume to confirm and execute the action.
Frequently Asked Questions (FAQ)
What happens if the device leaves Kiosk mode?
On some ChromeOS devices, the Set Volume action may continue to persist even after the device exits Kiosk mode, provided the device was enrolled in Kiosk mode at least once.
Can the volume be set to 0 (Mute)?
Yes. Entering a value of 0 in the volume level field will effectively mute the device.
Is this feature available for standard, non-kiosk ChromeOS sessions?
No. The Set Volume remote action is specifically designed for and supported on ChromeOS devices running in Kiosk mode.
Can volume be adjusted for multiple Chromebooks simultaneously?
Yes. To apply volume levels to a fleet, navigate to the Manage tab, select the checkboxes next to the desired devices, and choose Set Volume from Actions > Others menu. This triggers a bulk action across all selected ChromeOS units.
