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Hexnode App Settings policy for macOS

The Hexnode App Settings policy is a dedicated customization tool for macOS that streamlines the deployment and maintenance of the Hexnode UEM App and Hexnode Remote Assist app. By automating the installation and update lifecycle of Remote Assist app, administrators can ensure that devices are always prepared for remote troubleshooting without requiring manual user intervention. Additionally, adding a Hexnode icon to the macOS menu bar provides instant access to Hexnode UEM app. Together, these capabilities helps IT admins to maintain a seamless remote management experience across macOS endpoints.

Configuring Hexnode App Settings on macOS devices

To customize Hexnode App Settings on macOS devices,

  1. Log in to your Hexnode UEM portal.
  2. Navigate to Policies > New Policy. Assign a suitable name and description (optional) for the policy. You can also choose to continue with an existing policy.
  3. Go to macOS > Customizations > Hexnode App Settings.
  4. Click Configure.
Settings Description
Show Hexnode app shortcut on menu bar If enabled, it adds a persistent Hexnode UEM App icon to the macOS menu bar at the top of the screen. It provides a simple way for users to sync and access Hexnode UEM app.
Install/Update Hexnode Remote Assist App If enabled, it automatically installs the Hexnode Remote Assist app on the device and ensures it stays updated with the latest version.

Configuring the Hexnode App Settings for macOS in Hexnode UEM portal to automatically install/update the Remote Assist app and to show Hexnode App shortcut on menu bar of macOS devices.

Associate the Policies with device or groups

There are two ways by which you can associate policies with the devices in bulk.
If the policy has not yet been saved,

  1. Navigate to Policy Targets.
  2. Click on +Add Devices.
  3. Select the devices and click OK.
  4. Click on Save to apply the policies to devices.

You can also associate the policies with Device Groups, Users, User Groups, or Domains from Policy Targets.
If the policy has been saved, you can associate it with another method.

  1. Navigate to Manage > Devices.
  2. Select the specified device.
  3. Navigate to Policies.
  4. Click on Associate Policy to apply the policy to the devices

What happens at the device end?

Once the policy is applied, the macOS device automatically installs or updates the Hexnode Remote Assist app in the background and displays the Hexnode App icon in the menu bar for easy access.

MacOS desktop view showing the Hexnode UEM app icon on the menu bar, configured via <strong>Hexnode app settings</strong> for macOS.<br />
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<p><a href=MacOS desktop showing a successful Hexnode Remote Assist app installation, managed through <strong>Hexnode app settings</strong> for macOS.” width=”750″ height=”500″></a></p>
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Managing Mac Devices