Category filter

Automating tvOS: The Complete Guide to Supported Remote Actions

Hexnode streamlines Apple TV management by automating essential remote actions that keep devices secure, compliant, and optimized for enterprise use. Routine tasks like restarting, updating tvOS, managing ownership, applying or removing policies, scanning for apps, wiping data, and handling app installations are executed automatically. This reduces downtime, eliminates manual effort, and ensures every Apple TV consistently delivers reliable performance for signage, conference rooms, and enterprise dashboards.

Device Control: Remote Management & Performance

Action Name Definition Use Case
Restart Device Triggers an immediate reboot of the Apple TV. Uptime Assurance: Scheduling nightly restarts for digital signage ensures memory is cleared and prevents apps from freezing or lagging during business hours.
Set Friendly Name Assigns a custom label to the device in the Hexnode portal. Dashboard Management: Automating renames with wildcards like %location% allows admins to instantly identify which device belongs to which conference room.
Change Owner Reassigns the device to a different user. Asset Reallocation: Moving a device to a new user triggers removal of old profiles and pushes new configurations instantly.
Change Ownership Moves the device into a new organizational category or group. Group Alignment: Shifting a device from “Lab” to “Lobby” updates policies and apps to match its new role.
Update OS Deploys the latest tvOS updates over-the-air. Security Compliance: Automating updates ensures devices receive security patches and AirPlay improvements during off-hours, preventing midday service interruptions.
Edit Device Attributes Modifies metadata like Asset Tag, Room Number, or Dept. Inventory Sync: Automating attribute updates based on assigned groups ensures asset records stay accurate as devices move between office locations.

Policy: Instant Lockdown & Flexibility

Action Name Definition Use Case
Associate Policy Links a specific configuration (Wi-Fi, Kiosk) to the device. Instant Lockdown: Automation applies a “Kiosk Policy” the moment a device is enrolled, ensuring it immediately plays the correct content without manual setup.
Remove Policy Detaches an existing policy from the Apple TV. Operational Flexibility: Automatically removing restrictive policies during maintenance windows allows IT to perform manual adjustments before returning to Kiosk Mode.

Scans: Visibility & Content Verification

Action Name Definition Use Case
Scan for Apps Updates the list of all installed applications. Content Verification: Daily automated app scans ensure the correct media player version is present and flag “Non-compliance” alerts if an app is missing.

Security: Data Protection & Sanitization

Action Name Definition Use Case
Wipe Device Erases all data and restores factory settings. Security Sanitization: During office closures or device retirement, automation triggers a wipe to permanently remove corporate Wi-Fi credentials and account info.

App Management: Deployment & Resource Optimization

Action Name Definition Use Case
Install Application Remotely pushes a tvOS app for installation. Content Distribution: Automating the install of a “Company Dashboard” app to specific groups ensures teams have access to the latest data tools instantly.
Uninstall Application Removes a specific managed app from the Apple TV. Resource Management: Automatically remove outdated promotional apps from retail groups to keep the interface clean and storage optimized.
Automations