Threema Work managed app settings for iOS

Threema Work is a secure, GDPR (General Data Protection Regulation)-compliant instant messaging solution designed for businesses to enable fast, efficient, and secure communication among employees. With robust end-to-end encryption, Threema Work ensures the safe exchange of confidential and sensitive information.

This guide provides step-by-step instructions on deploying the Threema Work app to iOS devices using Hexnode UEM, ensuring seamless and secure communication within your organization.

Steps to deploy Threema Work

Adding a License for the MDM System

If your company uses managed devices, you’ll need to add a license for the MDM system.

1. Log in to Threema Work Admin Console.
2. Navigate to Enter Management Cockpit > User Management.
3. Click Add or Add First Users and select License for MDM System.
4. Set a username and password as desired.
   1. You can save the password in plain text or as a hash.
      1. Plain text: Allows password retrieval later. To do this, navigate to User Management > License for MDM Systems, locate the specific license, click its vertical ellipsis icon, and select Copy Password from the dropdown.
      2. Hash: Provides additional security but prevents password recovery from the Threema Work Admin Console.
5. Specify the number of licenses required for the devices that will use Threema Work.

This process will successfully create a license for your MDM system.

Adding the Threema Work app to Hexnode UEM

1. Log in to the Hexnode UEM console.
2. Navigate to the Apps tab.
3. Click + Add Apps and select Store App from the dropdown menu.
4. In the dialog box, search for “Threema Work. For Companies” and click Add next to the app listed under iOS.

This adds the Threema Work app to your list of managed apps in Hexnode UEM.

Deploying the app

1. Go to the Policies tab.
2. Click Device Polices > New Policy > Create a fully custom policy to create a new one or select an existing policy to edit.
3. Enter the Policy Name and Description in the provided fields.
4. Navigate to iOS > App Management > Required Apps and click Configure.
5. Click +Add > Add App and search for the “Threema Work. For Companies” app.
6. Select the app and click Done.

Configuring app settings

1. Under App Configurations, click Configure to set up the Threema Work app.
2. Click +Add New Configuration, choose “Threema Work. For Companies” and click Select. This opens the Configure Application dialog box.
3. Click Choose File to upload the XML file customized with the app settings. Once uploaded, click Done and then Save.

Sample XML configuration

Sample XML configuration to customize the Threema Work application.

<?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>th_license_username</key> <string>eden_pierce</string> <key>th_license_password</key> <string>********</string> <key>th_nickname</key> <string>Eden</string> <key>th_linked_email</key> <string>edenpierce1990@gmail.com</string> <key>th_linked_phone</key> <string>+1-212-456-7890</string> </dict> </plist>

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

<?xml version="1.0" encoding="UTF-8"?>   <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">   <plist version="1.0">   <dict>       <key>th_license_username</key>       <string>eden_pierce</string>       <key>th_license_password</key>       <string>********</string>       <key>th_nickname</key>       <string>Eden</string>       <key>th_linked_email</key>       <string>edenpierce1990@gmail.com</string>       <key>th_linked_phone</key>       <string>+1-212-456-7890</string>   </dict>   </plist>

4. Click Save to apply the changes.

Threema Work App settings

You can customize how the Threema Work app behaves on iOS devices by setting various restrictions and preferences. These settings help align the app with your organization’s security and usage requirements.

Below is a categorized list of supported settings for iOS that you can configure.

Chat contents

Communication

Contacts

Backups

Profile

Associating the policy

If the policy has not been saved,

1. Navigate to Policy Targets > +Add Devices.
2. Choose the target devices and click Ok. Click Save.
3. You can also choose to associate the policy with Device Groups, Users, User Groups, or Domains/OUs from the left pane of the Policy Targets tab.

If the policy has been saved,

1. Go to the Policies tab under Device Policies and choose the desired policy.
2. Click on the Manage drop-down and select Associate Targets.
3. Choose the target entities and click Associate.

Using Install Application remote action:

Updating App Configuration

1. Navigate to the Apps tab, search for “Threema Work. For Companies” and click on it to open the App Details dialog box.
2. Click the gear icon in the top-right corner and select App Configurations.
3. Choose Update App Configuration, then click Choose File to upload the XML file with your customized app preferences.



4. Click Save.

Deploying the app to devices

1. Go to the Manage tab.
2. Select the iOS device to which you want to deploy the app.
3. Click Actions and choose Install Application.



4. Search for “Threema Work. For Companies“, select the app, and click Install.

What happens at the device end after deploying the Threema app configurations?

On the device:

1. The “Threema Work. For Companies” app will be automatically installed.
2. Open the app and tap Start Setup.
3. Move your fingers on the screen to generate a unique Threema ID, which will be exclusive to the user.
4. Enter a new password for the profile and confirm it by re-entering the password.
5. Your nickname, phone number, and email address will be pre-filled, along with other settings based on the configuration defined in the XML file.
6. Complete the setup by tapping Finish.

The Threema Work app will now be successfully deployed and configured on the iOS devices.