Quickstart for Hexnode UEM

Enterprise mobility is revolutionizing the way people work. The intrusion of corporate and employee-owned devices in the enterprise ecosystem requires an intelligent tool to secure and manage the workforce’s data. Today’s rapidly changing industry demands solutions that can increase user effectiveness and provide valuable business outcomes.

Hexnode realizes this change happening around the world and helps industries adapt to this change. Its intuitive UEM platform can accelerate business growth, simplify workflows, and empower users to boost productivity. Now, businesses can manage and monitor their devices, apps, content, or users from a single centralized console.

In this quickstart manual, we will

• Guide you to create a free trial in Hexnode
• Provide a quick tour of its UEM features
• Introduce you to its setup process.

Sign up for a Hexnode UEM free trial

Trying out Hexnode UEM is completely free for 14 days. The signup process does not require you to provide any credit card or payment info.

Hexnode offers five different pricing editions: Express, Pro, Enterprise, Ultimate, and Ultra. The Ultra subscription plan houses the complete UEM package and is the default subscription edition during the trial period.

Complete the following steps to create a Hexnode UEM free trial:

1. Head on to the Hexnode cloud MDM signup page.
2. Enter your work email address to get started.
3. A confirmation page appears where you’ll have to enter the six-digit code sent to your specified email address. If you haven’t received the code yet, click Resend.
4. Fill in the required fields:
   • Full Name: Provide the display name of your account.
   • Phone number: Enter your valid phone number.
   • Portal Name: Enter the server address which will be used to host your UEM server. The portal name will be in the format: “portalname.hexnodemdm.com”. After setting up the portal, you’ll have to enter this URL to access the UEM server.
   • Username: This field will be auto-populated with your specified work email address.
   • Device to be deployed after trial: Choose the number of devices you wish to deploy in Hexnode when your trial expires.
   • Password: Enter the password that you’ll use to log in to your UEM server.
5. Read and agree to the terms of the MDM SaaS Agreement.
6. Click on REQUEST A TRIAL to create your trial account. Your trial account is now active, and you’ll receive a welcome mail on registering with Hexnode.

Hexnode UEM is a cloud-based service that allows you to perform over-the-air management tasks. Hexnode’s architecture is specifically designed to seamlessly manage endpoints and enable secure communication channels between several networks.

During the 14-day trial period

1. Sign in to Hexnode UEM

After setting up your trial account, follow the below steps to access your UEM portal.

1. On a browser, navigate to the server address (portal name) you’ve created during signup.
2. Now, enter your username and password to log in to your portal.

The person who signs up for the portal this way is the Super Admin. They are capable of adding other technicians that can access the UEM portal. These technicians can be granted different roles according to the organizational requirements. Based on the assigned roles, technicians can manage and monitor assets over the air from the UEM console. During the 14-day trial period, you are given the Ultra license, and hence you can add up to five technicians in Hexnode.

2. Overview of the various tabs in Hexnode

To familiarize yourself with the product, let’s take a quick tour of the different tabs available on it.

• Dashboard: Hexnode’s dashboard presents a concise overview of the managed devices, apps, compliance info, and much more. The Activity Feed keeps track of all the recent activities on the portal. The intuitive dashboard streamlines the overall monitoring process and provides more information about enrolled devices and users in real-time.
• Enroll: The Enroll tab encompasses the different provisioning methods to onboard devices in Hexnode. Here, administrators can also configure the enrollment settings prior to enrolling the devices with the aid of the Settings sub-tab.
• Manage: The Manage tab offers a feature-rich platform to manage devices, users, groups, or even domains from a single location. It provides a plethora of quick device management and monitoring capabilities. In addition, you can execute a bunch of remote actions on an individual device or multiple devices.
• Policies: The Policies tab comprises a set of configurations and restrictions to manage, secure and monitor the endpoints enrolled in Hexnode. These policies can be targeted to devices, users, device groups, user groups, or even domains.
• Apps: The Apps tab displays all sets of apps in a unified window. Administrators can view all apps under a single pane of glass. It includes all the store, enterprise, web, VPP, and Managed Google apps.
• Content: The Content tab acts as the warehouse for storing any content – documents, images, or even videos.
• Admin: The Admin tab houses all the settings that should be configured to deliver the complete management tool. Some of these settings include Apple Push Notification Service (APNs), Apple Business/School Manager, Android Enterprise, Active Directory, API, and so on.
• Get Started: The Get Started pane provides a complete walkthrough of the product to manage endpoints effectively.

3. Set up Hexnode UEM

The technicians can onboard directories, enroll devices, configure policies, check compliances, distribute apps, track device locations, and whatnot. But before that, you need to set up some basic configurations that may be necessary to execute several management actions. Most of these configurations are available on the Admin tab of the UEM console.

• Sync directories with Hexnode: Integrating Hexnode with your directory servers will seamlessly sync your users, groups, OUs, or domains with the UEM console. Hexnode supports the integration with Active Directory, Microsoft Entra ID, G Suite, and Okta for simplified device enrollment, secured authentication capabilities, and easy group and policy management.
• Set up enrollment request modes: Sending enrollment invites to the users via email or SMS initially requires configuring the email and SMS settings on the portal, respectively. If no email server is configured, Hexnode uses its default email server to send emails.
• Enterprise and technology integrations: Hexnode teams up with other enterprise and technology solutions to bring the ultimate device management experience. The major integrations include, but are not limited to, Apple Business Manager (ABM), Apple School Manager (ASM), Android Enterprise, Samsung Knox, Microsoft’s System Center Configuration Manager (SCCM), and much more.
• Other enrollment-specific configurations: Enrolling Apple devices require APNs to be configured on the portal. You may also define the Configurator Enrollment and Android ROM/OEM Enrollment settings if you’re opting for these enrollment methods. Make sure to configure the required enrollment settings before onboarding devices in Hexnode.

Apart from the basic configurations, there are many other settings like Geofencing, Notifications, General Settings that may be configured based on your organizations’ requirements.

Now that you’ve completed the basic setup process, you’re good to go with enrolling devices and start managing them. Hexnode provides seamless support for the following device platforms:

After the 14-day trial period

Once your trial expires, you need to subscribe to Hexnode in order to retain the product license and continue managing your devices. Hexnode has flexible pricing plans, which enables you to purchase the licenses for managing a minimum of 15 devices. Subscribing to Hexnode before your trial expiry will add the remaining days of your trial to your subscription plan.