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How to Scan Devices Remotely using Hexnode MDM?

Hexnode MDM needs the device to be scanned to fetch the device details and to know whether the policies had been successfully associated with the device. A device scan is performed automatically. However, a manual scan can be initiated from the console. A manual scan may come in handy when you want to get the latest device and app information or to check if the device is reachable.

Scanning Device Manually

To scan a device manually,

  1. Login to your Hexnode portal.
  2. Navigate to Manage > Devices.
  3. Click on a device.
  4. From Actions, select Scan Device.
  5. You can check whether the scan is successful from the Action History.
  6. Upon successful scan, reload the page to view changes.

Scanning Devices Automatically

Hexnode MDM automatically scan a device when it is enrolled in the MDM. Apart from this, a device scan can be scheduled daily or weekly, as per requirement. To schedule a device scan,

  1. Navigate to Admin > General Settings.
  2. Under Scheduled device scan, set the values accordingly.
    • Time settings – Let you choose whether a device scan should be initiated on a daily or weekly basis.
    • Select Time settings as Weekly to select which day in a week a device scan should be initiated.
    • Set the hour and minute when the device scan should be started.
    • Save the settings.


Schedule the scan device on a daily or weekly basis.

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