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How to Turn a Device Off?

Remote management capabilities are always a must-have for enterprises that deploy mobile endpoints to their workforce. In some instances, organizations may find it necessary to remotely turn off their managed devices. Usually, the devices are powered off to conserve battery life or for maintenance activities.

However, shutting down a large number of devices manually is a cumbersome task for IT admins. With the powerful remote management solution Hexnode UEM, admins can execute remote turn off command from a single centralized MDM console. You can power off your Android, iOS, or macOS devices using remote actions. Note that any work the user is on will be lost as no prompts are displayed to the user to turn the device off.

Pre-requisites:

Notes:


This feature is supported on

Turn Off a Device using Hexnode UEM

Turn a single device off

  1. Login to your Hexnode portal.
  2. From Manage tab, select the devices to be turned off.
  3. Select Power Off Device from Actions.
  4. In the confirmation dialog, click Power Off.

Power off devices in bulk

  1. Navigate to Manage > Devices.
  2. Check the required devices you need to turn off.
  3. Select Power Off Device from Actions.
  4. Click on Power Off in the confirmation dialog.

The Power Off action can be cancelled from the Action History tab in the Hexnode MDM portal if the action is not yet received by the device. Once cancelled, the action status will be marked as Cancelled.
turn off the power on devices enrolled in Hexnode MDM

What Happens on the device

The devices will be turned off instantly when a network connection is made between the Hexnode MDM server and the device.

Note:


Macs shutdown within 5 – 10 minutes after the action is applied.