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Remove Android Apps from Devices

Removing unnecessary or harmful apps is essential as it helps improve device performance. With Hexnode MDM, you can initiate the removal of apps installed on the devices, over-the-air, without requiring the device to be in hand. 

Notes:

  • System apps cannot be removed from Android devices.
  • Any mandatory apps associated with the device via a policy can also be removed using this method. 

Remove app(s) from a single device

One or more apps can be removed from a device using Hexnode MDM. Here’s how it’s done.

  1. Navigate to Manage > Devices.
  2. Click on the device from which apps are to be removed.
  3. Next, click on Applications sub-tab. Here, you will see the complete list of applications deployed on the selected device. 
  4. Search for the app to be removed. Click on the gear icon corresponding to the app. Then select Uninstall App. Repeat the step to remove more apps. 
  5. A prompt for confirmation appears, click Yes to confirm your action. 

Remove app from device via ‘Uninstall Application’ action

You can force the uninstallation of an app from one or more devices by following the steps mentioned below.

  1. Navigate to Manage > Devices.
  2. Identify and select the devices you wish to remove the app.
  3. Click on Actions > Uninstall Application.
  4. From the Uninstall Applications window, choose the app to be removed from the selected devices. You may select one or more apps. Click on Done. 
  5. A prompt for confirmation appears, click Yes to confirm your action. 

Notes:

  • On Samsung Knox devices, LG GATE, Kyocera business phones, Android devices with Hexnode MDM app as system app, Android devices with Hexnode MDM System Agent app or platform signed Hexnode MDM System Agent app and in devices enrolled in the Android Enterprise program as Device Owner the app icon disappears silently on performing these methods 
  • In the case of all other android devices, app removal will raise a prompt on the device, asking the user to confirm the uninstallation.  
  • Suppose the android device is in kiosk mode with a handful of applications. Deleting any of these apps from the app inventory will cause it to be removed from the kiosk mode, but not from the device. 
  • When you change ownership of a device, mandatory apps assigned to the previous owner will be automatically removed from the device. 
  • Also, if the option ‘Remove apps from the device on policy removal’ is checked while associating mandatory apps policy with a device, deployed apps will get removed from the device on policy removal. 


Prompt for uninstalling apps