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How to Scan Device Location

Hexnode allows administrators to find the location of any enrolled iOS, Android, macOS, Windows or Android TV OS device from the UEM console. An admin can even view the location history of each device from the console.

The Scan Device Location action is used to find the instantaneous location of the device. You can also schedule location tracking via policies to find device location at specified time intervals.


  • The Scan Device Location action will be disabled by default.
  • Location tracking can only be enabled on devices running macOS version 10.11 or higher.
  • Grant location permission for the Hexnode UEM app installed on a macOS device to fetch the device location.
  • Ensure the Wi-Fi option on the macOS device is enabled even if it is connected to an Ethernet network to fetch the location details.

Scan location of a device using Hexnode mdm

To enable this option, you need to associate the location tracking policy with the devices.

Enable Scan Device Location

  1. Log in to your Hexnode portal.
  2. Navigate to Policies.
  3. Create a new policy by clicking on New Policy.
  4. Provide a suitable name and description for the policy.
  5. Click on Location Tracking under General Settings and click Configure.
  6. You will have the following options to be configured.
    • Enable Location Tracking: Check this option to enable location tracking with the devices.
    • Location Update Interval: Choose the time interval to update the location from the drop-down list. It can take values from 15 mins to 24 hrs.
  7. Next, associate the policy with the target devices by navigating to Policy Targets.
  8. Select the Devices/Device Groups/Users/User Groups/Domains with which you want to associate the policy and click OK.
  9. Click Save.

Execute the Scan Device Location action

Successfully associating the policy with the target devices unlocks the Scan Device Location action on those devices.

To instantaneously scan the device location,

  1. Go to Manage > Devices.
  2. Either select the device or click on the device whose location you want to scan.
  3. Click on Actions > Scan Device Location.

Successful tracking of devices using the scan device location action in Hexnode

  • Click on the Device Summary page to view the device location.
  • Click on See history to view the location history.

View the recent location of the device from the device summary page in Hexnode

You can also see the complete list of traversed locations from the Location History sub-tab on the device summary page.
View location history tab in device details page in Hexnode

For further information, check out Configuring Location Tracking.


On iOS devices, if the Hexnode MDM app is not running in the background or gets killed, the Scan Device Location action may remain in the Pending status. In that case, the Hexnode MDM app needs to be opened, and the sync icon clicked manually from the device for the scan to be successful.

Location Check-in notes

Apart from fetching the device location from the UEM console, Hexnode allows users to report their location with check-in notes manually. The location check-in icon is available on the Hexnode app installed on your iOS, Android and Android TV OS devices.
Manually check-in with location notes from the device

The checked-in location, along with the check-in notes, can be viewed from the Location History tab under Reports > Location Reports. You can export the report as a CSV or PDF file, or you can schedule the report’s delivery to certain email addresses at specified times.


  • On iOS devices, users can also manually check-in with the build-in map on the Hexnode MDM app.
  • The Send Location button can be used to send the device location from the Hexnode UEM app installed on a macOS device.
  • Location check-in from a macOS device

  • Remote Actions