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How to move, copy or delete files and folders on Android devices using File Explorer

File Explorer in Hexnode’s MDM solution allows you to access and manage the files and folders on your Android devices. You can move, copy, download, or permanently delete files and folders on your devices using remote actions.

Using File Explorer, you can check your storage and see how much free space is left on your phone. The Hexnode’s File Explorer also has the ability to add new folders while moving or copying files. With its File Explorer’s crisp and intuitive interface, file management becomes more seamless than ever before.

Note:

This feature is available on Enterprise, Ultimate and Ultra pricing plans.

Manage files and folders using remote file explorer for Android devices via MDM

Move, Copy, Download or Delete Files using File Explorer

To execute remote actions such as move, copy, download and delete files on your Android devices, follow the steps mentioned below:

  1. Navigate to the Manage tab.
  2. Select the Android device in which you wish to manage and access the files and folders.
  3. Go to the File Explorer sub-tab and click on Open File Explorer.
  4. You can see a list of folders and files present on your Android device. Select the checkbox corresponding to the files for which you wish to execute remote actions.
  5. To execute remote actions such as moving, copying, downloading, and deleting files on your Android devices, follow the steps mentioned below:
    • If you choose the Move or Copy action, a popup will appear displaying the available folders and sub-folders. You can also create a new folder by clicking on the Add New Folder option.
    • If you choose the Delete action, a confirmation popup will appear. Click Yes to confirm your action.
    • If you choose the Download action, a popup will appear to confirm the action. Click Download to proceed. Note that only files below 300MB in size can be downloaded, and only one file at a time can be downloaded.
Note:

  • For devices enrolled in Hexnode as a Device Admin, users must grant permission from the device end to access or download files using File Explorer.
    The user needs to grant permission from the device end for Device Admin-enrolled Android device to access the files
  • Starting Android 11, certain files and folders cannot be displayed in File Explorer sub-tab on the Hexnode portal if storage access is not provided to the Hexnode UEM/Hexnode for Work application.
  • On devices running Android 11+, ‘Manage All Files’ permission is required for the Hexnode UEM app to access device storage.
    • This permission should be granted for the Hexnode UEM app during enrollment.
    • Mange All Files permission on Hexnode UEM app

    • When the Hexnode UEM/Hexnode for Work app is updated, ‘Manage All Files’ permission may not be granted. Hence, to view and manage all files from File Explorer, the user should grant this permission when the Hexnode UEM app prompts while opening the updated app.
    • Manage All Files Permission during update

    • Alternatively, you can also give ‘All Files Access’ for the Hexnode UEM app from the device settings page.

  • Managing Android Devices