How to enroll Windows PCs & Tablets

1. Go to Enroll → Platform-Specific → Windows → Windows PCs & Tablets.
2. Click on Switch to Open Enrollment.
3. Choose the user Domain. Only the user belonging to this domain can be chosen as the default user.
4. Switch to Open Enrollment.
5. Select a Default User and enter a Default password.
6. Change the Ownership based on the device to either Personal or Corporate.
7. Click Next.

To enroll a Windows device in Hexnode via open enrollment, you can use either of the following enrollment methods:

Method 1: Using Hexnode Installer app

1. Enter the Enrollment URL in a web browser. It should be in the format: https://portalname.hexnodemdm.com/enroll/
2. Download the Hexnode Installer Setup by clicking on Download.
3. Run the setup and install the Hexnode Installer.
4. Hexnode Installer will prompt you to install any required dependency packages if they are missing on your device. Follow the on-screen instructions and complete the dependency installations.
5. After successful installation of the required dependency packages, Hexnode EULA will be displayed. Read the EULA and click on Agree and Enroll.
6. If the enrollment request was successfully processed, go to step 8.
7. In case the process fails, to continue the enrollment:
   • Click on Enroll. This will redirect you to Settings > Accounts > Access work or School > Enroll only in device management on your device.
   • On the ‘Set up a work or school account’ pane, the admin’s username and enrollment server address will be auto-filled. Click on Next.
   • After reading the instructions regarding device set up, click Got it. Hexnode will now connect to the workplace or school. It may take a few minutes to set up the connection. All the configurations and apps set up for the user will now be pushed to the device.
8. Click on Next, then Got It. Wait for a few minutes for Hexnode to connect to the school or workplace.
9. The Hexnode UEM app will now be installed, and all the configurations will be applied to the device. Click Done and exit the Hexnode Installer.
10. Click Finish to exit the Setup.
Note:

If the configured settings and apps are not reflected on the device after waiting for a few minutes, go to Settings > Accounts > Access work or school > Info and tap Sync.

Method 2: Native Enrollment

1. Go to Settings → Accounts → Access work or school.
2. Select Enroll only in device management.
3. Enter your work mail ID and click Next.
4. Now, you will be asked to enter your Microsoft password, simply neglect this by closing the tab.
5. Enter the server URL. It will be in the format: https://<yourportal>.hexnodemdm.com and click Next.
6. Read the instructions regarding the device set up and click Got it. You have now successfully enrolled your laptop.

Hexnode will now connect to the Workplace or School. It may take a few minutes to set up the connection, all the configurations and apps that your organization has set up for the user will soon be pushed to the device. If the user doesn’t have access to these after waiting for a few minutes, go to Settings > Accounts > Access Work or school > Info and click on Sync.

You can configure authenticated enrollment on the Hexnode UEM portal via Email/SMS enrollment or Self-Enrollment.

Method 1: Email or SMS Enrollment

Use email/SMS enrollment to send enrollment requests to users. The request includes the enrollment instructions, and the server URL for enrolling the devices.

1. Go to Enroll → Platform-Specific → Windows → Windows PCs & Tablets.
2. Click on Switch to Authenticated Enrollment → Authenticated Enrollment.
3. Select the types of users (AD/ Microsoft Entra ID/ Local/ Google/ Okta) to be enrolled via Enrollment Request.
4. Change the Ownership to Personal, Corporate, or Let the user choose.
5. Click Next.
6. A message “Enrollment settings successfully updated” will be displayed on the portal.
7. Check the box corresponding to Email or SMS based on how you want to send the enrollment request.
8. Change the Domain and select the User.
9. Click on Send.

Method 2: Self-Enrollment

1. Go to Enroll → Platform-Specific → Windows → Windows PCs & Tablets.
2. Click on Switch to Authenticated Enrollment → Authenticated Enrollment.
3. Select the types of users (AD/ Microsoft Entra ID/ Local/ Google/ Okta) to be enrolled via Self Enrollment.
4. Change the Ownership to Personal, Corporate, or Let the user choose.
5. Click Next.

To enroll a Windows device in Hexnode via authenticated enrollment, you can use either of the following enrollment methods:

Method 1: Using Hexnode Installer app

To enroll a device using the Hexnode Installer app, follow the procedure:

1. Enter the enrollment URL in a web browser. It should be in the format: https://portalname.hexnodemdm.com/enroll/
2. Download the Hexnode Installer Setup by clicking on Download.
3. Run the setup and install the Hexnode Installer.
4. Hexnode Installer will prompt you to install any required dependency packages if they are missing on your device. Follow the on-screen instructions and complete the dependency installations.
5. After successful installation of the required dependency packages, Hexnode EULA will be displayed. Read the EULA and click on Agree and Enroll.
6. The Hexnode Installer then checks with the portal for the enrollment authentication settings.
7. If you are a local or AD user, enter your email ID/sAMAccount Name and click on Authenticate. If you are a Microsoft/Googe/Okta user, you can authenticate by signing in with the corresponding directory credentials.
8. If the authentication fails, an error message “Authentication failed! Try Again!” will be displayed. Click on Enroll to re-authenticate.
9. Now the device will process the enrollment request. If the process succeeds, go to step 11.
10. In case the process fails, to continue the enrollment:
    • Click on Enroll. This will redirect you to Settings > Accounts > Access work or School > Enroll only in device management on your device.
    • On the ‘Set up a work or school account’ pane, the admin’s username and the enrollment server address will be auto-filled. Click on Next.
    • Read the instructions regarding the device set up and click Got it. Hexnode will now connect to the Workplace or School. It may take a few minutes to set up the connection. All the configurations and apps that your organization has set up for the user will soon be pushed to the device.
11. The Hexnode UEM app will now be installed, and all the configurations will be applied to the device. Click Done to exit the Hexnode Installer.
12. Click Finish to exit the Setup.
Note:

If the configured settings and apps are not reflected on the device after waiting for a few minutes, go to Settings > Accounts > Access work or school > Info and tap Sync.

Method 2: Native Enrollment

1. Go to Settings → Accounts →Access work or school.
2. Select Enroll only in device management.
3. Enter your work email and click Next.
4. Now you will be asked to enter your Microsoft password, simply neglect this by closing the tab.
5. Enter the server URL. It will be in the format: https://<yourportal>.hexnodemdm.com and click Next.
6. If you are enrolling the device via AD or local authentication, select the domain from the dropdown, enter the Email/SAM Account Name and password and click Authenticate.

   Or, click on Sign in with Microsoft/Google/Okta to authenticate with the directory credentials.

7. Read the instructions regarding the device set up and click Got it. You have now successfully enrolled your PC in the Hexnode portal.

Hexnode will now connect to the Workplace or School. It may take a few minutes to set up the connection, all the configurations and apps that your organization has set up for the user will soon be pushed to the device. If the user doesn’t have access to these after waiting for a few minutes, go to Settings > Accounts > Access Work or school > Info and click on Sync.