Category Filter

How to enforce app installation on Windows devices

Many organizations require their workforce to install various essential apps on their devices. Hexnode MDM simplifies this process by remotely enforcing such apps to the devices by setting the apps as mandatory.

Defining mandatory apps helps you ensure that all the required apps are installed silently on the devices. You can easily deploy store and enterprise (MSI) apps on your Windows devices.

Notes

  • This feature is available only on Ultimate and Ultra subscription plans.
  • Mandatory Apps is supported only on Windows 10 devices.
  • To deploy MSI apps via Mandatory Apps, you must initially add the app to the Hexnode app inventory.

Add Mandatory apps via policy

To install apps silently using the Mandatory Apps feature,

  1. Login to your Hexnode MDM portal > Navigate to the Policies tab > Click on New Policy to create a new one or click on any policy to edit an existing one > Enter the Policy Name and Description in the provided fields.
  2. Go to Windows > From App Management, choose Mandatory Apps > Click on Configure.
  3. Click on +Add button > Choose either Add App or Add Group.
  4. On selecting Add App,
    From Local Apps, search and select the required apps > Click Done.
    Or

    Select Public Store to install apps directly from the public app store > Search and select the required apps > Click Done.

    On selecting Add Group,
    Search and select the required app groups > Click Done.

  5. Next, associate the policy with target devices by navigating to the Policy Targets tab.
  6. Select the required Devices/Device Groups/Users/User Groups/Domains to which the policy is to be associated.
  7. Click on Save.

Installation Criteria for App Types with Multiple Versions

Hexnode MDM allows adding multiple versions of an app, whether store or enterprise, to the app inventory. If multiple versions of an app are added to Mandatory Apps policy, only one version of the app will be pushed for installation on the devices. The priority of installation for different app versions depends on various cases that are explained below:

  1. If the enterprise app version is the same or higher that of its store app version, the enterprise app version gets pushed to the devices.
  2. In case, if the store app version is higher than the enterprise app version, the store app version will be pushed to the devices.