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Apple Configurator vs MDM

Do I need Apple Configurator to manage iOS devices?

No. You do not have to use Apple Configurator to manage iOS devices. Mobile Device Management software such as Hexnode UEM, with its feature-rich functionality and hands-off approach, can handle the job perfectly.

Does Apple Configurator work wirelessly?

No. Apple Configurator requires a physical connection. Every time a device needs to be updated, reconfigured, or issued to a new user; it must be connected by a USB cable to a macOS computer.

Are there any alternatives to Apple Configurator?

Yes. Third-party MDM/UEM software packages such as Hexnode UEM can do everything that Apple Configurator can do, and much more.

Is Apple Configurator the right tool for me?

If you have only a few devices to manage, and only require a few basic management capabilities that will not often change, then Apple Configurator may be all that you need. The same is true if your organization requires a hands-on approach with every device connected to the network.

Apple Configurator may not be right for you if you are a large organization or you are looking for a solution that allows for ease-of-use across the board. UEMs are simple to use, completely wireless, and have advanced features for organizations of all sizes and can be tailored to meet their specific needs. Furthermore, Apple Configurator is not a good choice for Bring Your Own Device (BYOD) programs, since Apple Configurator wipes and restores each device to its factory settings the first time it is connected.

What are the advantages of using Hexnode UEM over Apple Configurator

When it comes to managing Enterprise Mobility, Apple Configurator lacks remote, wireless, and batch operations. It also doesn’t have monitoring or reporting capabilities. On the other hand, Hexnode UEM is a powerful and feature-rich solution that can do everything Apple Configurator can do, and so much more. Hexnode’s hands-off approach and easy BYOD integration also makes it more time and cost effective.

Other advantages include:

  • Centrally manage devices from one workstation
  • Configure corporate WiFi, email, VPN, and other settings
  • Selectively restrict device functionalities
  • Remotely lock, wipe, and locate devices
  • Manage and secure apps
  • Ensure and enforce compliance with corporate policies

What is supervised mode?

Supervised mode is used to enforce tougher restrictions on Apple devices, therefore protecting the network and the devices connected to it from security threats such as viruses and other malicious attacks. Supervised mode is designed to give administrators better control over the entire network and makes for easier management. However, used without Hexnode UEM, it is not an easy process to set up as it would still require all devices to be physically connected.

Features include but not limited to:

  • Activation Lock Bypass
  • App Lock (Single App Mode)
  • Global HTTP Proxy
  • Silent App Push
  • Always-On VPN
  • Block AirDrop, AirPlay
  • Allow managed app installation exclusively
  • Prevent Cloud Sync, Handoff
  • Prevent passcode modification
  • Prevent automatic app downloads
  • Prevent changes to enterprise app trust
  • Prevent pairing with a watch

How does supervision work with Hexnode UEM?

Hexnode UEM is designed to work seamlessly with supervised devices. Through DEP integration, Hexnode UE M has the ability to turn on and off supervision mode wirelessly, so there is never any interruption of service.

Hexnode UEM in supervised mode is ideal for classroom-shared devices. This environment often requires a greater degree of control. Apps can be pushed silently, and the app lock feature can help to keep students focused.

Hexnode UEM in supervised mode is useful for corporate-owned devices as well as industries that use Point-of-service (POS) kiosks where iPads are used as terminals. Functionality stays limited and the network remains protected.

Other industries in which Hexnode UEM with supervision can play an important role:

  • Healthcare
  • Hospitality
  • Retail
  • Small Business
  • Finance
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