iOS

All posts with the iOS tag

Discussion
1 week ago Dec 01, 2025

Clear password action works for android?

Hey all, I’m trying to figure out if I can remove the password for all our iOS devices and a few Android devices in one go. I know there’s a Clear password remote action, but here’s where I’m confused.  We have one device group with only iOS devices, another with only android, and a third…

Discussion
2 weeks ago Nov 26, 2025

How do I update a VPP app on my iPads?

Hey everyone, our school’s iPads use apps purchased through the Volume Purchase Program and suddenly one of the apps notified us that it required to be updated to continue working. Since our iPads are managed through Hexnode, should I delete and purchase the app through School Manager again and add to Hexnode for the update to happen? Or is there some other way to do it? 

Discussion
2 weeks ago Nov 26, 2025

APNs certificate renewal

Hi people, Hope you’re all doing well! I thought renewing our expired APNs certificate would be easy… nope. Now I keep getting this error: “APNs certificates do not match.” Has anyone encountered this before? I’d love to know how you fixed it!

Discussion
3 weeks ago Nov 16, 2025

Device restart automation

Hey everyone! I have got an interesting use case for our iPads at the organization, and I’m not entirely sure if it’s feasible, but I’d love to give it a shot. I need to restart the iPads at a specific time every day to make sure they are all ready to go for the team…

Discussion
4 weeks ago Nov 12, 2025

Unable to use WhatsApp as update was not done on time

Hey everyone, one of my colleague’s WhatsApp was blocked out from access because he was unable to update it on time. The app was deployed as a VPP app from Hexnode in our organization.  Can someone help me find a solution to this problem? WhatsApp is an integral part of my colleague’s work as he works in Sales. 

Ideation
2 years ago Dec 08, 2023

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Ideation
2 years ago Dec 04, 2023

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work. Making an app mandatory does work but it is not feasible to scale. We would…

Ideation
2 years ago Nov 14, 2023

IOS Auto App Updates

We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different apps mandatory for all the different users needs. We would end up with hundreds of…

Ideation
2 years ago Oct 04, 2023

End User App Updates

At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode to work together to divy out licenses for applications to each user. This function works…

Ideation
3 years ago Nov 16, 2022

WiFi policies update

Currently, we have a centralized WiFi policy where all the WiFi data of our clients are (there are roughly 50 SSIDs in the policy). With the current view, you can only see a maximum of five SSIDs and do not have a search function. Is it possible to make a feature request for the following…

Ideation
4 years ago Apr 27, 2022
Solved

Advanced Passcode Options Solved

Setting up the passcode options good for security however, is it possible to have advanced features implemented which allow for the device security to be further heightened such as: Passcodes cannot be 111111, 123456, 654321 and any other simple and guessable passcodes. Change the timing on when the user is prompted to add or change…